Primrose School at Greenway Plaza
Licensed Center · Houston, Harris County, TX · Operation No. 1683453
Primrose School at Greenway Plaza holds a Full Permit issued June 21, 2019. In the state's 60-month public window it has 11 inspections on record with 13 cited deficiencies. The records below are republished verbatim from the Texas HHSC database.
License details
License status
Full Permit
Issued
June 21, 2019
Operation type
Licensed Center
Total capacity
90 children
Ages served
Infant, Toddler, Pre-Kindergarten
Address
3 Greenway Plz Ste 100, Houston, TX 77046-0395
The 60-month record
11
Inspections
1
Assessments
1
Self reports
13
Deficiencies
Deficiencies by the agency's own weight: High 6 · Medium High 3 · Medium 2 · Medium Low 0 · Low 2. These are the state's precomputed counts, republished as-is.
Inspection history
| Date | Activity | Deficiencies cited |
|---|---|---|
| Sep 11, 2025 | Inspection | 0 |
| Aug 14, 2025 | Report | 2 |
| Aug 6, 2025 | Report | 0 |
| Mar 27, 2025 | Inspection | 0 |
| Mar 24, 2025 | Report | 0 |
| Oct 29, 2024 | Inspection | 0 |
| Dec 21, 2023 | Inspection | 0 |
| Oct 10, 2023 | Inspection | 0 |
| Oct 7, 2023 | Report | 1 |
| Jun 16, 2023 | Report | 0 |
| Apr 28, 2023 | Report | 1 |
| Jan 4, 2023 | Inspection | 2 |
| Dec 6, 2022 | Assessment | 1 |
| Oct 13, 2022 | Inspection | 0 |
| Oct 11, 2022 | Report | 0 |
| Sep 7, 2022 | Inspection | 0 |
| Aug 30, 2022 | Inspection | 1 |
| Aug 25, 2022 | Inspection | 1 |
| Aug 25, 2022 | Report | 2 |
| Jan 5, 2022 | Inspection | 2 |
Deficiency records
August 14, 2025 Standard § 746.3607(2) - Critical Injury - Give First Aid or CPR
High Verbatim from the agency record
Based on the information obtained during the investigation, there is sufficient information to support the operation failed to give proper first aid to a child who was burned in care.
Corrected: October 15, 2025
August 14, 2025 Standard § 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
High Verbatim from the agency record
Based on the information obtained, the caregiver failed to demonstrate good judgement and failed to follow the operational procedures regarding handing bottles and bottle warmers resulting a child receiving a burn.
Corrected: October 15, 2025
October 7, 2023 Standard § 746.1201(2) - Responsibilities of Employees and Caregivers -Relate to Children
High Verbatim from the agency record
Based on the video observed, caregiver did not relate to the child's needs when she repeatedly placed a child that was crying in a chair without comforting that child. This was corrected because caregiver was terminated.
Corrected: October 12, 2023
April 28, 2023 Standard § 746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
Medium High Verbatim from the agency record
A caregiver was terminated due to personal use of her cell phone while responsible for children.
Corrected: July 7, 2023
January 4, 2023 Standard § 746.1317(a) - Training Criteria - Provided By
Low Verbatim from the agency record
The center director provided annual training to caregivers after the operation received an administrative penalty.
Corrected: January 11, 2023
January 4, 2023 Standard § 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Medium Verbatim from the agency record
Five infants who are not ready for table food does not have updated infant feeding instructions sheet on file. Note: Correction was made during the inspection.
Corrected: January 4, 2023
December 6, 2022 Standard § 746.1057 - Director Certificate Not Renewed
Low Verbatim from the agency record
The center director failed to renew their director credentials before or by the expiration date. Their director's credentials expired on 11/20/2022.
Corrected: December 19, 2022
August 30, 2022 Standard § 746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For
High Verbatim from the agency record
A caregiver responsible for a group of 10 children (1 yr olds) did not state the correct number of children present in the classroom. The caregiver stated there were 9 children present in the classroom. Another caregiver responsible for a group of 9 children (4m-8m) did not state the correct number of children present in the classroom. The caregiver stated there were 8 children present in the classroom.
Corrected: August 30, 2022
August 25, 2022 Standard § 746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For
High Verbatim from the agency record
A caregiver responsbile for a group of 12 children did not state the correct number of children present in the classroom. The caregiver stated there were 14 children present in the classroom.
Corrected: August 25, 2022
August 25, 2022 Standard § 746.307(b)(2) - AP Parental Communication - Sign or Symptoms Requiring Hospitalization
Medium High Verbatim from the agency record
During this investigation, the operation failed to notify a child's parent that their child was demonstrating signs of having a possible seizure while in care. The child's symptoms are to include fever, sweating, fatigue, trembling or shaking of the hands, blue/purple nail beds.
Corrected: September 1, 2022
August 25, 2022 Standard § 746.3605(b)(1) - Child Becomes Ill in Care and Requires Immediate Treatment or Hospitalization - Contact EMS or take to ER
High Verbatim from the agency record
During this investigation, it was determined a child demonstrated signs of having a possible seizure while in care and the operation did not contact EMS or take the child to the ER.
Corrected: September 1, 2022
January 5, 2022 Standard § 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Medium High Verbatim from the agency record
Updated immunization records are needed for two children enrolled.
Corrected: January 12, 2022
January 5, 2022 Standard § 746.4751(b) - Maintenance Procedures for Active Play - Monthly Maintenance Checklist
Medium Verbatim from the agency record
The operation had not completed the monthly grounds checklist. Note: This was corrected during inspection.
Corrected: January 5, 2022
About these records
These records come from the Texas Health and Human Services Commission database and cover the state's 60-month public window. Records synced from the agency on August 29, 2026. They reflect the agency's database as of that date; recent inspections may not appear yet, so verify current status with the agency or on the official record ↗. Facility operators can request a review through our corrections process.
Other facilities in Houston
123 Sunshine Academy Licensed Child-Care Home · 3 deficiencies (60 mo)
1st Start Learning Academy Licensed Child-Care Home · 0 deficiencies (60 mo)
2 Unique Kids Learning Academy Licensed Center · 16 deficiencies (60 mo)
24/7 Childcare Licensed Center · 0 deficiencies (60 mo)
A & B Nursery School Licensed Center · 49 deficiencies (60 mo)
A Life Christian Academy Licensed Center · 8 deficiencies (60 mo)