Official record · Texas HHSC Child Care Regulation · Synced August 29, 2026 View on the state portal ↗

Primrose School at the Galleria

Licensed Center · Houston, Harris County, TX · Operation No. 1508681

Primrose School at the Galleria holds a Full Permit issued July 11, 2013. In the state's 60-month public window it has 11 inspections on record with 16 cited deficiencies. The records below are republished verbatim from the Texas HHSC database.

License details
License status
Full Permit
Issued
July 11, 2013
Operation type
Licensed Center
Total capacity
204 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Address
5015 Westheimer St Ste A423, Houston, TX 77056
The 60-month record
11
Inspections
1
Assessments
2
Self reports
16
Deficiencies
Deficiencies by the agency's own weight: High 6 · Medium High 6 · Medium 2 · Medium Low 1 · Low 1. These are the state's precomputed counts, republished as-is.
Inspection history
DateActivityDeficiencies cited
Jul 16, 2026 Inspection 0
Jul 14, 2026 Report 0
Feb 10, 2026 Inspection 3
Feb 13, 2025 Inspection 0
Oct 22, 2024 Inspection 0
Oct 15, 2024 Report 0
Feb 13, 2024 Inspection 0
Mar 28, 2023 Inspection 0
Mar 22, 2023 Report 1
Feb 14, 2023 Inspection 1
Oct 4, 2022 Inspection 1
Sep 22, 2022 Report 1
Mar 2, 2022 Inspection 0
Feb 16, 2022 Assessment 1
Feb 15, 2022 Inspection 7
Dec 3, 2021 Report 1
Oct 20, 2021 Inspection 0
Deficiency records
February 10, 2026 Standard § 746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Medium High
Verbatim from the agency record
Records for 10 staff was reviewed, 5 careigvers including the director obtained CPR online with no hands-on training,
Corrected: March 3, 2026
February 10, 2026 Standard § 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
High
Verbatim from the agency record
One caregiver was observed to be present and in care of children without a background check on file. NOTE: Corrected at inspection, the background check was submitted during the inspection
Corrected: February 10, 2026
February 10, 2026 Standard § 746.901(5) - Required Personnel Records - Required Affidavit (Form 2912)
Medium Low
Verbatim from the agency record
Records for 10 staff was reviewed, 7 caregivers hired after 2023 did not have a preemployment affidavit on file.
Corrected: February 13, 2026
March 22, 2023 Standard § 746.705 - Incident/Illness Report Form Signed
Low
Verbatim from the agency record
Based upon the information obtained, multiple incident reports were not signed by the director or person in charge during the incidents that occurred.
Corrected: May 26, 2023
February 14, 2023 Standard § 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Medium
Verbatim from the agency record
2 infants not yet on table food did not have updated feeding instructions. One was last completed 10/28/22 and another was last completed 12/27/22
Corrected: February 17, 2023
October 4, 2022 Standard § 746.305(a)(4) - Report Outbreak of Communicable Illness
Medium High
Verbatim from the agency record
During the inspection, it was learned that the operation failed to recent case a COVID-19 within 48hrs.
Corrected: October 4, 2022
September 22, 2022 Standard § 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
High
Verbatim from the agency record
Based on the information obtained during the investigation, the operation failed to demonstrate good judgment when they deleted an incident report from a caregiver who witnessed a child have a seizure in care and then created a new report to state the child hit their head.
Corrected: November 18, 2022
February 16, 2022 Standard § 746.3701 - Safety - Areas Free From Hazards
Medium High
Verbatim from the agency record
During the inspection I observed the Early Preschool II classroom on the outdoor playground. Broken zip ties, plastic, and other items accessible to the children was observed on the playground. Note: The director and inspector removed the items from the playground.
Corrected: February 16, 2022
February 15, 2022 Standard § 746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For
High
Verbatim from the agency record
The caregiver in the Preschool Pathways classroom stated eight children were present. The number of children were counted and nine were present in the room.
Corrected: February 15, 2022
February 15, 2022 Standard § 746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Medium High
Verbatim from the agency record
Three of ten personnel files reviewed needed skills based pediatric CPR training.
Corrected: February 22, 2022
February 15, 2022 Standard § 746.901(2) - Required Personnel Records- Meets Requirements
Medium
Verbatim from the agency record
Two of ten personnel records reviewed needed documentation showing how the caregivers meet education qualifications.
Corrected: February 22, 2022
February 15, 2022 Standard § 746.201(1) - Policies Comply with Rules
High
Verbatim from the agency record
The operational policies reviewed did not include the following policies: -Suspension and expulsion of children -Instructions on how a parent may contact the local Licensing office, access the Texas Abuse and Neglect Hotline, and access the HHSC website -Provisions to provide a comfortable place with an adult sized seat in your center or within a classroom that enables a mother to breastfeed her child. -Gang free zone -Preventing and responding to abuse and neglect of children, including: -Required annual training for employees Methods for increasing employee and parent awareness of issues regarding child abuse and neglect, including warning signs that a child may be a victim of abuse or neglect and factors indicating a child is at risk for abuse or neglect -Methods for increasing employee and parent awareness of prevention techniques for child abuse and neglect -Strategies for coordination between the center and appropriate community organizations -Actions that the parent of a child who is a victim of abuse or neglect should take to obtain assistance and intervention, including procedures for reporting child abuse or neglect
Corrected: February 22, 2022
February 15, 2022 Standard § 746.605(6) - Required Admission Information - Emergency Contact
Medium High
Verbatim from the agency record
Four of ten children's records reviewed needed emergency contact information.
Corrected: February 22, 2022
February 15, 2022 Standard § 746.613(a) - Required Immunizations
High
Verbatim from the agency record
Three of ten children's records reviewed needed updated immunization records.
Corrected: February 22, 2022
February 15, 2022 Standard § 746.3805(b)(1) - Administering Medication - Original Container with Child's Name, Date
Medium High
Verbatim from the agency record
Medication stored for one child was not in its original container.
Corrected: February 21, 2022
December 3, 2021 Standard § 746.1203(4) - Responsibilities of Caregivers- Supervision of Children
High
Verbatim from the agency record
During the investigation it was determined that supervision was not maintained even though the caregiver was in the room they were not able to intervene to prevent a child from being injured.
Corrected: January 31, 2022
About these records

These records come from the Texas Health and Human Services Commission database and cover the state's 60-month public window. Records synced from the agency on August 29, 2026. They reflect the agency's database as of that date; recent inspections may not appear yet, so verify current status with the agency or on the official record ↗. Facility operators can request a review through our corrections process.

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