Official record · Texas HHSC Child Care Regulation · Synced August 29, 2026 View on the state portal ↗

New Heights Learning Zone

Licensed Center · Lubbock, Lubbock County, TX · Operation No. 1732755

New Heights Learning Zone holds a Full Permit issued February 25, 2022. In the state's 60-month public window it has 14 inspections on record with 19 cited deficiencies. The records below are republished verbatim from the Texas HHSC database.

License details
License status
Full Permit
Issued
February 25, 2022
Operation type
Licensed Center
Total capacity
163 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Address
11105 Milwaukee Ave, Lubbock, TX 79424
The 60-month record
14
Inspections
0
Assessments
0
Self reports
19
Deficiencies
Deficiencies by the agency's own weight: High 3 · Medium High 8 · Medium 7 · Medium Low 1 · Low 0. These are the state's precomputed counts, republished as-is.
Inspection history
DateActivityDeficiencies cited
Aug 14, 2026 Inspection 0
Nov 18, 2025 Inspection 0
Nov 13, 2025 Report 1
Oct 10, 2025 Inspection 3
Dec 3, 2024 Inspection 2
Nov 18, 2024 Inspection 5
Jun 4, 2024 Inspection 0
May 29, 2024 Inspection 0
Mar 22, 2024 Inspection 0
Dec 4, 2023 Inspection 1
Jan 10, 2023 Inspection 0
Dec 30, 2022 Inspection 5
Jul 25, 2022 Inspection 2
May 16, 2022 Inspection 0
May 12, 2022 Report 0
Jan 21, 2022 Inspection 0
Deficiency records
November 13, 2025 Standard § 746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Medium High
Verbatim from the agency record
During the investigation, it was determined that the staff was aware of a child receiving medical attention after sustaining an injury while in care but did not report to Child Care Regulation within two days of becoming notified.
Corrected: December 1, 2025
October 10, 2025 Standard § 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
High
Verbatim from the agency record
The operation does not have a current Annual Fire Inspection. The lastAnnual Fire Inspection conducted was on 5/17/2024.
Corrected: October 24, 2025
October 10, 2025 Standard § 746.1309(a) - Documented Annual Training Area - 24 Hours Required
Medium
Verbatim from the agency record
1 out of 4 caregiver records reviewed did not have trainings Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS),and Understanding early childhood brain development for annual training year 2024-2025.
Corrected: October 15, 2025
October 10, 2025 Standard § 746.3503(a) - Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
Medium High
Verbatim from the agency record
It was found during the inspection there was a classroom that had a diaper changing mat that had tears in the material causing the mat to be absorbent. This was corrected during the inspection by replacing the mat with a new mat.
Corrected: October 10, 2025
December 3, 2024 Standard § 746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Medium High
Verbatim from the agency record
Follow up was conducted and it was found that 2 out of the 3 missing still did not have the hands on skill based training for CPR and has been employed more than 90 days.
Corrected: December 6, 2024
December 3, 2024 Standard § 746.901(5) - Required Personnel Records - Required Affidavit (Form 2912)
Medium Low
Verbatim from the agency record
1 out of 4 records reviewed was missing the Pre-Employment Affidavit.
Corrected: December 6, 2024
November 18, 2024 Standard § 746.1613(a) - Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
Medium
Verbatim from the agency record
It was found that the operation reduced the number of caregivers in a classroom during naptime. This classroom was combined and had an infant in the classroom therefore this classroom was out of ratio. There were 18 children ranging from 17 months to 2 years old. Out of the 18 children in the room there was 1 child under the age of 18 months.
Corrected: November 18, 2024
November 18, 2024 Standard § 746.901 - Required Personnel Records
Medium
Verbatim from the agency record
4 out of 10 records reviewed was missing the Pre-Employment Affadavit. 2 out of 10 records reviewed was missing the Notorized Affadavit.
Corrected: November 22, 2024
November 18, 2024 Standard § 746.603(a)(2) - Children's Records - Admission Information
Medium
Verbatim from the agency record
1 out of 10 records reviewed was missing a child's addmission form. 1 out of 10 records reviewed was missing the address for the Emergency Contact person. 1 out of 10 records reviewed was missing Emergency Medical Care information. 1 out of 10 records reveiwed was missing an Immunization Record.
Corrected: November 29, 2024
November 18, 2024 Standard § 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Medium High
Verbatim from the agency record
2 out of 10 records reviewed did not have current immunization record on file.
Corrected: November 22, 2024
November 18, 2024 Standard § 746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Medium High
Verbatim from the agency record
3 out of 10 records reviewed did not have the hands on skill based training for CPR and has been employed more than 90 days.
Corrected: November 26, 2024
December 4, 2023 Standard § 746.5401 - Requirement of Gas Leak Inspection
Medium High
Verbatim from the agency record
It was found during the inspection that the last gas inspection was conducted on 6/25/2021.
Corrected: January 2, 2024
December 30, 2022 Standard § 746.801(11) - Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
Medium High
Verbatim from the agency record
During the inspection it was observed that the last fire inspection was conducted on 6/16/2021
Corrected: January 13, 2023
December 30, 2022 Standard § 746.2417(2)(B) - Activities for Infants - Not in Restrictive Device for more than 15 Minutes
High
Verbatim from the agency record
During the inspection an infant was observed awake in a restrictive device and the caregver reported the child had been in the restrictive device awake for 30 minutes. This was corrected during the inspection when the caregiver removed the child from the restrictive device.
Corrected: December 30, 2022
December 30, 2022 Standard § 745.635(3) - AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
High
Verbatim from the agency record
A caregiver was allowed to be alone with a group of children when the conditions of their background check stated that they cannot be alone with a child or group of children. Note- This was corrected during the inspection when a 2nd caregiver without conditions came into the classroom.
Corrected: December 30, 2022
December 30, 2022 Standard § 746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Medium High
Verbatim from the agency record
The director did not have proof of current CPR/First Aid certification.
Corrected: January 6, 2023
December 30, 2022 Standard § 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Medium
Verbatim from the agency record
One infant's feeding instructions has not been updated since 5/01/2022.
Corrected: January 6, 2023
July 25, 2022 Standard § 746.4751(b) - Maintenance Procedures for Active Play - Monthly Maintenance Checklist
Medium
Verbatim from the agency record
The maintenance checklist is not current as the last one was conducted on 1/03/2022. During the inspection the operations CEO conducted and documented an inspection of the active play space and equipment.
Corrected: July 25, 2022
July 25, 2022 Standard § 746.5205(4) - Documentation of Drills
Medium
Verbatim from the agency record
The fire drill is not current as the last one was conducted on 12/21/2021. A fire drill was conducted and documented during the inspection.
Corrected: July 25, 2022
About these records

These records come from the Texas Health and Human Services Commission database and cover the state's 60-month public window. Records synced from the agency on August 29, 2026. They reflect the agency's database as of that date; recent inspections may not appear yet, so verify current status with the agency or on the official record ↗. Facility operators can request a review through our corrections process.

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