Official record · Texas HHSC Child Care Regulation · Synced August 29, 2026 View on the state portal ↗

New Horizons Learning Academy

Licensed Center · Mcallen, Hidalgo County, TX · Operation No. 1690382

New Horizons Learning Academy holds a Full Permit issued June 30, 2020. In the state's 60-month public window it has 19 inspections on record with 25 cited deficiencies. The records below are republished verbatim from the Texas HHSC database.

License details
License status
Full Permit
Issued
June 30, 2020
Operation type
Licensed Center
Total capacity
66 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Address
5253 N 23rd St, Mcallen, TX 78504-4010
The 60-month record
19
Inspections
0
Assessments
1
Self reports
25
Deficiencies
Deficiencies by the agency's own weight: High 5 · Medium High 12 · Medium 8 · Medium Low 0 · Low 0. These are the state's precomputed counts, republished as-is.
Inspection history
DateActivityDeficiencies cited
Aug 13, 2026 Inspection 0
Aug 4, 2026 Inspection 1
Jun 4, 2026 Inspection 0
Jun 3, 2026 Report 1
Mar 30, 2026 Inspection 1
Feb 10, 2026 Inspection 0
Feb 2, 2026 Report 0
Oct 3, 2025 Inspection 0
May 6, 2025 Inspection 0
Apr 29, 2025 Inspection 12
Jun 17, 2024 Inspection 0
May 31, 2024 Inspection 1
Mar 25, 2024 Inspection 1
Mar 13, 2024 Report 0
Feb 28, 2024 Inspection 0
Feb 20, 2024 Inspection 1
Feb 16, 2024 Report 2
Jun 20, 2023 Inspection 0
Jun 5, 2023 Inspection 1
Feb 15, 2023 Inspection 0
Feb 6, 2023 Inspection 2
Feb 3, 2023 Report 0
Jun 16, 2022 Inspection 2
Mar 21, 2022 Inspection 0
Mar 18, 2022 Report 0
Deficiency records
August 4, 2026 Standard § 746.201(11) - AP Ensure total number of children both at & away from center within capacity
High
Verbatim from the agency record
The operation had 73 children in care at the operation, including 8 infants. The operations capacity is 66 due to limited outdoor space. *Children were picked up by parents/guardians and sent home during inspection*
Corrected: August 4, 2026
June 3, 2026 Standard § 746.4103(b) - Policies for Release of Children - Record Identity of Person
Medium High
Verbatim from the agency record
Based on evidence gathered during the course of the investigation, a child was released to an individual without the recording of identity.
Corrected: July 1, 2026
March 30, 2026 Standard § 746.3407 - Maintenance of Building, Grounds and Equipment
Medium High
Verbatim from the agency record
Ceiling tiles throughout the facility were observed with water damage. Vents were also observed covered in dust and debris.
Corrected: April 13, 2026
April 29, 2025 Standard § 746.2507(2) - Activities for Toddlers - Provide Thinking Skills and Sensory Development
Medium
Verbatim from the agency record
Two classrooms were observed with not enough play equipment.
Corrected: April 29, 2025
April 29, 2025 Standard § 746.3313(2) - Daily Menus - May Rotate if Keep Record of Dates Menus Used
Medium
Verbatim from the agency record
Menu was observed not being followed.
Corrected: April 29, 2025
April 29, 2025 Standard § 746.801(2) - Required Records Maintained and Made Available - Infant Feeding Instructions
Medium
Verbatim from the agency record
Feeding instructions were not available for review for one infant.
Corrected: April 30, 2025
April 29, 2025 Standard § 746.1205(a)(1) - Responsibilities of Caregivers - Know children responsible for
High
Verbatim from the agency record
A child was observed alone down a hallway in the restroom and was asking for assistance with no caregiver around.
Corrected: April 29, 2025
April 29, 2025 Standard § 746.2209 - Posting of Activity Plan
Medium
Verbatim from the agency record
Activity plans were not posted in 3 classrooms. Activity plans were posted in 2 classrooms with a date of October 2024.
Corrected: April 29, 2025
April 29, 2025 Standard § 746.1605(1) - Child/Caregiver Ratio - 18 Months Difference in Age
Medium High
Verbatim from the agency record
Infants were combined with older children. The youngest child was 5 months while the oldest was 5 years old.
Corrected: April 29, 2025
April 29, 2025 Standard § 746.2417(2)(B) - Activities for Infants - Not in Restrictive Device for more than 15 Minutes
High
Verbatim from the agency record
Infants were observed in restrictive devices for over 15 minutes.
Corrected: April 29, 2025
April 29, 2025 Standard § 746.3301(f)(1) - Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active play
Medium High
Verbatim from the agency record
Water was not observed available during breakfast.
Corrected: April 29, 2025
April 29, 2025 Standard § 746.2207(a) - Screen Time Activities - Not Used for Under Two
Medium
Verbatim from the agency record
Infants ranging from 5 months to 12 months were observed watching t.v.
Corrected: April 29, 2025
April 29, 2025 Standard § 746.3417(1) - Children Handwashing Before Eating
Medium High
Verbatim from the agency record
Handwashing was not observed before children ate breakfast.
Corrected: April 29, 2025
April 29, 2025 Standard § 746.901 - Required Personnel Records
Medium
Verbatim from the agency record
2 staff files were not available for review. 1 staff file was missing an affidavit and a preemployment affidavit.
Corrected: May 2, 2025
April 29, 2025 Standard § 746.2206(1)(A) - Written Activity Plan - Outdoor Play - Infant Birth to 12 Months
Medium
Verbatim from the agency record
Only one opportunity for outdoor play was observed.
Corrected: May 2, 2025
May 31, 2024 Standard § 746.2909(4) - Arrangement of Napping Equipment - Provides Access to Walkway
Medium High
Verbatim from the agency record
There was no space between the cots used by the children during nap time.
Corrected: June 3, 2024
March 25, 2024 Standard § 746.3701(1) - Safety - Electrical Outlets Covered
Medium High
Verbatim from the agency record
The electrical outlets did not have covers in a classroom used by children under the age of five years old. Corrected at Inspection: The covers were placed in the outlets.
Corrected: March 27, 2024
February 20, 2024 Standard § 746.2426(a)(2) - Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
High
Verbatim from the agency record
There were two infants asleep in a restrictive device (car seat). The infants were covered with a blanket.
Corrected: February 20, 2024
February 16, 2024 Standard § 746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Medium High
Verbatim from the agency record
The operation failed to notify CCR within the required timeframe about an injury to a child that required treatment by a health care professional.
Corrected: March 20, 2024
February 16, 2024 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
There were two infants unsupervised at the operation.
Corrected: February 20, 2024
June 5, 2023 Standard § 746.3407 - Maintenance of Building, Grounds and Equipment
Medium High
Verbatim from the agency record
Two classrooms were observed with water stains on the ceiling tiles. There were staples on the carpet in a classroom. Note: The staples were removed from the carpet.
Corrected: June 7, 2023
February 6, 2023 Standard § 746.1601 - Child/ Caregiver Ratio - 13 or More Children
Medium High
Verbatim from the agency record
There was one caregiver caring for 19 children. The specified age for the group was 3 years old which allows 15 to 1 caregiver. Note The ratios were left in compliance as an additional caregiver was put in the classroom.
Corrected: February 6, 2023
February 6, 2023 Standard § 746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean
Medium High
Verbatim from the agency record
Four ceiling tiles in the operation were observed with water stains. The vents in one of the classrooms was observed with dust and debris.
Corrected: February 8, 2023
June 16, 2022 Standard § 746.901 - Required Personnel Records
Medium
Verbatim from the agency record
Staff training records were not available for review for 3 caregivers.
Corrected: June 17, 2022
June 16, 2022 Standard § 746.3407 - Maintenance of Building, Grounds and Equipment
Medium High
Verbatim from the agency record
The outdoor play area was observed with trash (multiple pieces of paper, leaves, pieces of broken chalk, and confetti). Corrected at Inspection: The playground floor was cleaned during the inspection.
Corrected: June 16, 2022
About these records

These records come from the Texas Health and Human Services Commission database and cover the state's 60-month public window. Records synced from the agency on August 29, 2026. They reflect the agency's database as of that date; recent inspections may not appear yet, so verify current status with the agency or on the official record ↗. Facility operators can request a review through our corrections process.

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