Lionheart Childrens Academy
Licensed Center · Plano, Collin County, TX · Operation No. 1665353
Lionheart Childrens Academy holds a Full Permit issued June 8, 2018. In the state's 60-month public window it has 46 inspections on record with 32 cited deficiencies. The records below are republished verbatim from the Texas HHSC database.
License details
License status
Full Permit
Issued
June 8, 2018
Operation type
Licensed Center
Total capacity
184 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Address
3665 W President George Bush H, Plano, TX 75075-5883
The 60-month record
46
Inspections
1
Assessments
13
Self reports
32
Deficiencies
Deficiencies by the agency's own weight: High 21 · Medium High 9 · Medium 2 · Medium Low 0 · Low 0. These are the state's precomputed counts, republished as-is.
Inspection history
| Date | Activity | Deficiencies cited |
|---|---|---|
| Apr 10, 2026 | Inspection | 3 |
| Mar 24, 2026 | Assessment | 1 |
| Oct 8, 2025 | Inspection | 0 |
| Jun 20, 2025 | Inspection | 0 |
| May 12, 2025 | Inspection | 0 |
| Apr 1, 2025 | Inspection | 0 |
| Mar 11, 2025 | Inspection | 0 |
| Feb 20, 2025 | Inspection | 0 |
| Jan 13, 2025 | Inspection | 0 |
| Dec 12, 2024 | Inspection | 0 |
| Nov 12, 2024 | Inspection | 0 |
| Oct 7, 2024 | Inspection | 0 |
| Sep 23, 2024 | Inspection | 0 |
| Sep 19, 2024 | Report | 2 |
| Aug 22, 2024 | Inspection | 0 |
| Jul 19, 2024 | Inspection | 0 |
| Jul 2, 2024 | Inspection | 0 |
| Jul 2, 2024 | Report | 1 |
| Jun 28, 2024 | Inspection | 0 |
| Jun 27, 2024 | Report | 1 |
| Jun 24, 2024 | Inspection | 0 |
| May 2, 2024 | Inspection | 0 |
| Apr 29, 2024 | Inspection | 0 |
| Apr 26, 2024 | Report | 2 |
| Mar 19, 2024 | Inspection | 0 |
| Mar 6, 2024 | Inspection | 0 |
| Mar 4, 2024 | Report | 1 |
| Dec 12, 2023 | Inspection | 0 |
| Nov 30, 2023 | Inspection | 0 |
| Nov 28, 2023 | Report | 1 |
| Nov 22, 2023 | Inspection | 0 |
| Nov 22, 2023 | Report | 1 |
| Nov 21, 2023 | Inspection | 0 |
| Nov 14, 2023 | Inspection | 0 |
| Nov 10, 2023 | Report | 2 |
| Nov 3, 2023 | Inspection | 0 |
| Oct 24, 2023 | Inspection | 0 |
| Oct 20, 2023 | Report | 1 |
| Oct 13, 2023 | Inspection | 0 |
| Sep 5, 2023 | Inspection | 2 |
| Aug 3, 2023 | Inspection | 0 |
| Jul 24, 2023 | Inspection | 0 |
| Jul 24, 2023 | Report | 1 |
| Jun 6, 2023 | Inspection | 0 |
| May 22, 2023 | Inspection | 0 |
| May 21, 2023 | Report | 0 |
| May 12, 2023 | Inspection | 0 |
| May 10, 2023 | Report | 2 |
| Apr 14, 2023 | Report | 5 |
| Mar 22, 2023 | Inspection | 0 |
| Feb 14, 2023 | Inspection | 0 |
| Jan 30, 2023 | Inspection | 0 |
| Jan 27, 2023 | Report | 3 |
| Jan 13, 2023 | Inspection | 0 |
| Dec 22, 2022 | Inspection | 0 |
| Dec 9, 2022 | Report | 1 |
| Nov 10, 2022 | Inspection | 0 |
| Oct 28, 2022 | Inspection | 0 |
| Oct 26, 2022 | Report | 1 |
| Sep 20, 2022 | Inspection | 0 |
| Oct 18, 2021 | Inspection | 0 |
| Oct 1, 2021 | Inspection | 0 |
| Sep 17, 2021 | Inspection | 0 |
| Sep 9, 2021 | Report | 1 |
Deficiency records
April 10, 2026 Standard § 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
High Verbatim from the agency record
According to documentation the operations fire inspection was conduced on 2/26/2025 and the operation stated that had an isnpection completed but did not have the report avaliable for review.
Corrected: April 21, 2026
April 10, 2026 Standard § 746.4503(b) - Cots, Beds, Mats Labeled With Child's Name
Medium Verbatim from the agency record
Cots in four of the classrooms were not labeled.
Corrected: April 17, 2026
April 10, 2026 Standard § 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Medium Verbatim from the agency record
Infant feeding sheets in two infant rooms were not updated.
Corrected: April 21, 2026
March 24, 2026 Standard § 746.303(a)(4) - Report Change in Director
Medium High Verbatim from the agency record
The operation made a change in Director on 3/2/2026 and did not notify licensing.
Corrected: March 27, 2026
September 19, 2024 Standard § 746.2805(1) - Prohibited Punishments - Corporal Punishment
High Verbatim from the agency record
A caregiver was observed popping a child on the hand and on the back of the head.
Corrected: October 1, 2024
September 19, 2024 Standard § 746.201(9) - Complying with Laws and Rules
Medium High Verbatim from the agency record
The governing body failed to implement plans that will prevent prohibited discipline issues at the operation.
Corrected: October 4, 2024
July 2, 2024 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High Verbatim from the agency record
A toddler was left unsupervised for three minutes on the playground. The caregiver realized that the child was missing when they returned to the classroom.
Corrected: July 2, 2024
June 27, 2024 Standard § 746.2805(3) - Prohibited Punishments - Grabbing and Pulling
High Verbatim from the agency record
This standard was evaluated as part of an investigation and found to be deficient. The caregiver inappropriately grabbed and pulled a child while in care at the operation.
Corrected: July 11, 2024
April 26, 2024 Standard § 746.631(b) - Caregivers Have Access to Tracking System
Medium High Verbatim from the agency record
The caregiver failed to use the tracking system appropriately.
Corrected: April 29, 2024
April 26, 2024 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High Verbatim from the agency record
A two year old child was left unattended outside of their classroom for five minutes. The child was found by a caregiver.
Corrected: April 29, 2024
March 4, 2024 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High Verbatim from the agency record
A staff member failed to supervise the children appropriately in the classroom. Two staff members were talking to one another through a door which resulted in an incident occurring in the classroom.
Corrected: March 11, 2024
November 28, 2023 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High Verbatim from the agency record
A toddler was left unsupervised for two minutes inside the building.
Corrected: December 5, 2023
November 22, 2023 Standard § 746.2805(2) - Prohibited Punishments - Associated with Food, Naps, or Toilet Training
High Verbatim from the agency record
A caregiver was observed pulling a child towards them and tapping them on their head. The incident happened during naptime and the child was lying on their cot.
Corrected: November 29, 2023
November 10, 2023 Standard § 746.1203(10) - Responsibilities of Caregivers - Share Information with Incoming Caregivers
Medium High Verbatim from the agency record
A caregiver failed to communicate with a teacher that she was bringing a child to their classroom. The caregiver opened the door and the child entered without a teacher in place. The toddler was alone in the classroom for thirteen minutes.
Corrected: November 14, 2023
November 10, 2023 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High Verbatim from the agency record
A toddler was left unsupervised for thirteen minutes in a classroom.
Corrected: November 14, 2023
October 20, 2023 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High Verbatim from the agency record
A four year old was left unsupervised when their class went outside to the playground. The child was left for one minute and was found by the director in the building by the back door.
Corrected: October 24, 2023
September 5, 2023 Standard § 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Medium High Verbatim from the agency record
Two children's records evaluated did not have current immunizations on file.
Corrected: September 29, 2023
September 5, 2023 Standard § 746.605(16) - Required Admission Information-Completed Food Allergy Plan
Medium High Verbatim from the agency record
One allergy plan evaluated did not have the parent's signature.
Corrected: September 29, 2023
July 24, 2023 Standard § 746.2805(3) - Prohibited Punishments - Grabbing and Pulling
High Verbatim from the agency record
A staff member was viewed on camera pulling a child up by the arms and dragging them a short distance to get them to stay in the designated area.
Corrected: July 30, 2023
May 10, 2023 Standard § 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
High Verbatim from the agency record
A staff member failed to use good judgment when she allowed a parent to assist her in carrying a child into the operation. The staff member was not prepared for an emergency due to not having a working walkie talkie and FOB to open the door.
Corrected: May 30, 2023
May 10, 2023 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High Verbatim from the agency record
A staff member failed to supervise children appropriately on the playground. A staff member was unaware that children were in a blind spot on the playground which resulted in them opening and closing the gate. The children were observed walking out of the gate. The children were observed using the playground equipment inappropriately.
Corrected: May 30, 2023
April 14, 2023 Standard § 746.2805(3) - Prohibited Punishments - Grabbing and Pulling
High Verbatim from the agency record
This standard was evaluated as part of an investigation and it was determined that a caregiver was pulling and grabbing children inappropriately to get them to lie down on their nap mats.
Corrected: September 25, 2023
April 14, 2023 Standard § 746.3505(e) - Diapering Procedures - Sanitizing Diaper Changing Area
Medium High Verbatim from the agency record
During an investigation it was determined that the caregiver failed to disinfect the changing table between diaper changes.
Corrected: September 25, 2023
April 14, 2023 Standard § 746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
High Verbatim from the agency record
This standard was evaluated as part of an investigation and was determined that a caregiver was being rough with children. The caregiver was seen on video grabbing and pulling children, forcefully putting them on their nap mats, pushing a child's face into the mat and picking children up by their forearms and carrying them across the room.
Corrected: September 25, 2023
April 14, 2023 Standard § 746.1203(1) - Responsibilities of Caregivers - Know Minimum Standards
High Verbatim from the agency record
This standard was evaluated as part of an investigation and it was determined that a caregiver witnessed another caregiver abusing children and did not report it to Child Care Regulation or notify the director.
Corrected: September 25, 2023
April 14, 2023 Standard § 746.3505(b) - Diapering Procedures - Wash Infant's Hands
Medium High Verbatim from the agency record
During an investigation it was determined that the infants hands were not being washed after diaper changes.
Corrected: September 25, 2023
January 27, 2023 Standard § 746.2805(10) - Prohibited Punishments - Using Inappropriate Long Period of Silence or Inactivity Including Requiring Child to Remain in a Restrictive Device
High Verbatim from the agency record
A caregiver was observed exceeding the amount of time that a child is in time out. One child was put in a high chair for time out.
Corrected: February 7, 2023
January 27, 2023 Standard § 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
High Verbatim from the agency record
A staff member was turning the toy shelves against the wall so the children would not have access to them.
Corrected: February 7, 2023
January 27, 2023 Standard § 746.2805(4) - Prohibited Punishments - Hitting with Hand or Instrument
High Verbatim from the agency record
A caregiver was observed popping a child on the leg with their hand when they would not stay in time out.
Corrected: February 7, 2023
December 9, 2022 Standard § 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
High Verbatim from the agency record
A staff member picked up a child by the arms while transitioning to a diaper change. The transition resulted in an injury of Nursemaid's Elbow.
Corrected: January 2, 2023
October 26, 2022 Standard § 746.1203(3) - Responsibilities of Caregivers - Know Children's Names and Ages
Medium High Verbatim from the agency record
A caregiver was feeding an infant a breast milk bottle when a coworker realized she had the wrong baby. The caregiver had confused the two infants.
Corrected: November 3, 2022
September 9, 2021 Standard § 746.1201(4) - Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
High Verbatim from the agency record
This standard was evaluated as part of an investigation and was found to be in non compliance. A child was not being supervised when they were left on the playground.
Corrected: October 8, 2021
About these records
These records come from the Texas Health and Human Services Commission database and cover the state's 60-month public window. Records synced from the agency on August 29, 2026. They reflect the agency's database as of that date; recent inspections may not appear yet, so verify current status with the agency or on the official record ↗. Facility operators can request a review through our corrections process.
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