Official record · Texas HHSC Child Care Regulation · Synced August 29, 2026 View on the state portal ↗

Primrose School of Round Rock

Licensed Center · Round Rock, Williamson County, TX · Operation No. 1523143

Primrose School of Round Rock holds a Full Permit issued September 25, 2013. In the state's 60-month public window it has 25 inspections on record with 49 cited deficiencies. The records below are republished verbatim from the Texas HHSC database.

License details
License status
Full Permit
Issued
September 25, 2013
Operation type
Licensed Center
Total capacity
198 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Address
15925 S Great Oaks Dr, Round Rock, TX 78681-5527
The 60-month record
25
Inspections
1
Assessments
5
Self reports
49
Deficiencies
Deficiencies by the agency's own weight: High 28 · Medium High 10 · Medium 11 · Medium Low 0 · Low 0. These are the state's precomputed counts, republished as-is.
Inspection history
DateActivityDeficiencies cited
Mar 3, 2026 Inspection 0
Feb 26, 2026 Inspection 1
Nov 6, 2025 Inspection 0
Oct 10, 2025 Inspection 0
Oct 6, 2025 Report 2
May 16, 2025 Inspection 0
Apr 16, 2025 Inspection 0
Apr 10, 2025 Inspection 2
Feb 4, 2025 Inspection 0
Nov 19, 2024 Inspection 3
Nov 13, 2024 Inspection 0
Oct 28, 2024 Inspection 0
Oct 24, 2024 Report 1
Oct 15, 2024 Inspection 1
Oct 11, 2024 Report 4
Oct 10, 2024 Inspection 0
Oct 7, 2024 Report 1
Oct 4, 2024 Inspection 0
Oct 2, 2024 Report 4
Oct 2, 2024 Report 2
Oct 1, 2024 Inspection 0
Sep 30, 2024 Report 0
Sep 27, 2024 Report 4
Sep 27, 2024 Inspection 0
Sep 26, 2024 Report 0
Sep 26, 2024 Report 4
Sep 24, 2024 Report 3
Sep 20, 2024 Assessment 1
Sep 17, 2024 Report 3
Sep 12, 2024 Inspection 0
Sep 11, 2024 Report 0
Sep 10, 2024 Report 0
Sep 8, 2024 Report 8
Aug 29, 2024 Report 1
Apr 25, 2024 Inspection 0
Apr 10, 2024 Report 0
Mar 20, 2024 Report 0
Mar 18, 2024 Inspection 0
Mar 15, 2024 Report 0
Dec 13, 2023 Inspection 0
Nov 1, 2023 Inspection 0
Nov 1, 2023 Report 1
May 2, 2023 Inspection 0
Apr 26, 2023 Report 0
Mar 7, 2023 Report 0
Mar 7, 2023 Inspection 2
Mar 15, 2022 Inspection 1
Sep 7, 2021 Inspection 0
Deficiency records
February 26, 2026 Standard § 746.1601 - Child/ Caregiver Ratio - 13 or More Children
Medium High
Verbatim from the agency record
One classroom was not in compliance with the child/caregiver ratio. The classroom had a specified age group of 12-17 months, requiring 1 caregiver with up to 5 infants. There were 6 infants with 1 caregiver. This was corrected when another caregiver went into the classroom.
Corrected: February 26, 2026
October 6, 2025 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
Information obtained through a self-reported investigation shows that a child was left unsupervised in their classroom for between 15-20 minutes.
Corrected: November 4, 2025
October 6, 2025 Standard § 746.305(a)(6) - Report Situation Placing Children at Risk
High
Verbatim from the agency record
Information obtained in an investigation show that while the operation self-reported, they did not do so within the required two-day time period when they left a voicemail but did not call the statewide hot line for after-hours reporting.
Corrected: November 4, 2025
April 10, 2025 Standard § 746.3415(4) - Employee Handwashing After Diapering a Child
Medium High
Verbatim from the agency record
A caregiver was observed not washing her hands after diapering a child.
Corrected: April 10, 2025
April 10, 2025 Standard § 746.3417(3) - Children Handwashing After Toileting or Diapering
Medium High
Verbatim from the agency record
A child was observed not washing her hands after having her diaper changed.
Corrected: April 10, 2025
November 19, 2024 Standard § 746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
Medium High
Verbatim from the agency record
The director did not have current annual transportation training.
Corrected: November 22, 2024
November 19, 2024 Standard § 746.501(a)(28) - Written Operational Policies - Vaccine Preventable Diseases
Medium
Verbatim from the agency record
The operational policies were missing employee vaccination policies.
Corrected: November 29, 2024
November 19, 2024 Standard § 746.501(a)(23) - Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website
Medium
Verbatim from the agency record
The operational policies were missing information on how parents may access Minimum Standards online, the Texas Abuse and Neglect Hotline, and the HHSC website.
Corrected: November 29, 2024
October 24, 2024 Standard § 746.707 - Incident/Illness Report Form Shared with Parent
Medium
Verbatim from the agency record
Information obtained through the investigation shows that the operation failed to provide incident reports to parents within 48 hours when children received injuries while in care. Incident reports were created but not signed by the parents.
Corrected: November 29, 2024
October 15, 2024 Standard § 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
High
Verbatim from the agency record
Two caregivers stated the wrong number of children they were responsible for when they were asked twice. This was corrected at inspection when the caregivers gave the correct number of children after it was pointed out there was one more child in the room than they had originally stated.
Corrected: October 15, 2024
October 11, 2024 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
Information obtained through the investigation shows that a child was left unsupervised outside for between 30 and 45 minutes.
Corrected: November 8, 2024
October 11, 2024 Standard § 746.305(a)(6) - Report Situation Placing Children at Risk
High
Verbatim from the agency record
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised outside for between 30 and 45 minutes.
Corrected: November 8, 2024
October 11, 2024 Standard § 746.707 - Incident/Illness Report Form Shared with Parent
Medium
Verbatim from the agency record
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised outside for between 30 and 45 minutes.
Corrected: November 8, 2024
October 11, 2024 Standard § 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
High
Verbatim from the agency record
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised outside for between 30 and 45 minutes.
Corrected: November 8, 2024
October 7, 2024 Standard § 746.1601 - Child/ Caregiver Ratio - 13 or More Children
Medium High
Verbatim from the agency record
It was found during a self-reported investigation that a caregiver was out of ratio by 7 children when a second caregiver briefly stepped away. The director stated the operation has ordered walkie talkies for caregivers to use when outside.
Corrected: November 1, 2024
October 2, 2024 Standard § 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
High
Verbatim from the agency record
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised in their classroom.
Corrected: October 31, 2024
October 2, 2024 Standard § 746.305(a)(6) - Report Situation Placing Children at Risk
High
Verbatim from the agency record
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised in their classroom.
Corrected: October 31, 2024
October 2, 2024 Standard § 746.707 - Incident/Illness Report Form Shared with Parent
Medium
Verbatim from the agency record
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised in their classroom.
Corrected: October 31, 2024
October 2, 2024 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
Information obtained through the investigation shows that a child was left unsupervised in their classroom.
Corrected: October 31, 2024
October 2, 2024 Standard § 746.1309(e) - Documented Annual Training- Required Content
Medium
Verbatim from the agency record
At the time of investigation inspection, the director was unable to provide Child Care Regulation with the required food allergy training.
Corrected: November 15, 2024
October 2, 2024 Standard § 746.3805(b)(3) - Administering Medication - Not After Expiration date
Medium High
Verbatim from the agency record
It was found during an investigation that the operation had expired epinephrine auto injectors for two children with an allergy and an expired antihistamine medication for another child with an allergy. There was evidence to suggest during the investigation that a child?s epinephrine auto injector was lost by the operation.
Corrected: November 8, 2024
September 27, 2024 Standard § 746.305(a)(6) - Report Situation Placing Children at Risk
High
Verbatim from the agency record
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside.
Corrected: October 25, 2024
September 27, 2024 Standard § 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
High
Verbatim from the agency record
Information obtained through the investigation shows that the operation did not immediately notify the parent of a child who was placed at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The parent was notified 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation.
Corrected: October 25, 2024
September 27, 2024 Standard § 746.707 - Incident/Illness Report Form Shared with Parent
Medium
Verbatim from the agency record
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent within 48 hours when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The incident report was provided to the parent 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation.
Corrected: October 25, 2024
September 27, 2024 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
Information obtained through the investigation shows that a child was found unsupervised in their classroom after the rest of the class transitioned outside.
Corrected: October 25, 2024
September 26, 2024 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
Information obtained through the investigation shows that a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
Corrected: October 25, 2024
September 26, 2024 Standard § 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
High
Verbatim from the agency record
Information obtained through the investigation shows that the operation did not notify the parents of a child who was placed at risk when the child found unsupervised in the bathroom while the rest of the child's class was outside.
Corrected: October 25, 2024
September 26, 2024 Standard § 746.707 - Incident/Illness Report Form Shared with Parent
Medium
Verbatim from the agency record
Information obtained through the investigation shows that the operation failed to provide an incident report when a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
Corrected: October 25, 2024
September 26, 2024 Standard § 746.305(a)(6) - Report Situation Placing Children at Risk
High
Verbatim from the agency record
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
Corrected: October 25, 2024
September 24, 2024 Standard § 746.305(a)(6) - Report Situation Placing Children at Risk
High
Verbatim from the agency record
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. The operation failed to notify Child Care Regulation when two children were found outside close to closing time.
Corrected: October 23, 2024
September 24, 2024 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
Information obtained through the investigation shows that a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. Information obtained through the investigation shows that two children were unsupervised when they were found outside close to closing time.
Corrected: October 23, 2024
September 24, 2024 Standard § 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
High
Verbatim from the agency record
Information obtained through the investigation shows that the operation did not notify the parents of a child who was placed at risk when a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. The operation did not notify the parents of two children when they were found outside close to closing time.
Corrected: October 23, 2024
September 20, 2024 Standard § 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
High
Verbatim from the agency record
An employee was present at the operation and had access to children without receiving a background check eligibility letter.
Corrected: September 20, 2024
September 17, 2024 Standard § 746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
High
Verbatim from the agency record
There was sufficient evidence that a caregiver yelled at children as a form of discipline.
Corrected: October 22, 2024
September 17, 2024 Standard § 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
High
Verbatim from the agency record
A caregiver used an iPad to lightly bop children on the head.
Corrected: October 22, 2024
September 17, 2024 Standard § 746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
Medium High
Verbatim from the agency record
A caregiver used her personal phone as well as the operations iPad for personal use.
Corrected: October 22, 2024
September 8, 2024 Standard § 746.3501(1) - Diaper Changing Steps- Prompt
Medium High
Verbatim from the agency record
Information obtained throughout the investigation shows that a caregiver failed to promptly change wet or soiled diapers, causing children to have diaper rashes.
Corrected: October 7, 2024
September 8, 2024 Standard § 746.1201(5) - Responsibilities of Employees and Caregivers-Report Suspected Child Abuse, Neglect or Exploitation
High
Verbatim from the agency record
Information obtained throughout the investigation shows that the operation failed to report suspected abuse to the Department of Family Protective Services.
Corrected: October 7, 2024
September 8, 2024 Standard § 746.2805(1) - Prohibited Punishments - Corporal Punishment
High
Verbatim from the agency record
Information obtained throughout the investigation shows that a caregiver hit a child on the head and pushed a child's head onto their naptime cot.
Corrected: October 7, 2024
September 8, 2024 Standard § 746.707 - Incident/Illness Report Form Shared with Parent
Medium
Verbatim from the agency record
Information obtained throughout the investigation shows that the operation failed to provide incident reports for three incidents. A child was left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. A caregiver used prohibited punishment on a child.
Corrected: October 7, 2024
September 8, 2024 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
Information obtained throughout the investigation shows that a child was left unsupervised on two separate occasions, in their classroom and outside. While the child was unsupervised outside, their hand was stuck in the door.
Corrected: October 7, 2024
September 8, 2024 Standard § 746.305(a)(6) - Report Situation Placing Children at Risk
High
Verbatim from the agency record
Information obtained throughout the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. The operation failed to notify Child Care Regulation of a situation that placed a child at risk when a caregiver used prohibited punishment on the child.
Corrected: October 7, 2024
September 8, 2024 Standard § 746.3301(h) - Nutrition and Food Service - Food not a reward
Medium High
Verbatim from the agency record
Information obtained throughout the investigation shows that a caregiver bribed children with candy so that they would behave.
Corrected: October 7, 2024
September 8, 2024 Standard § 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
High
Verbatim from the agency record
Information obtained throughout the investigation shows that the operation did not notify the parents of a child who was placed at risk when they were left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. The operation failed to notify the parents of a child who was placed at risk when a caregiver used prohibited punishment on the child.
Corrected: October 7, 2024
August 29, 2024 Standard § 746.707 - Incident/Illness Report Form Shared with Parent
Medium
Verbatim from the agency record
An incident report was not shared or given to the parent when the incident occurred.
Corrected: October 24, 2024
November 1, 2023 Standard § 746.2419(3) - Requirements for Feeding Infants - Never Prop Bottles
High
Verbatim from the agency record
Bottles are propped up for infants occasionally during feedings.
Corrected: November 30, 2023
March 7, 2023 Standard § 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
High
Verbatim from the agency record
The operation last fire inspection was done 8/16/21.
Corrected: March 21, 2023
March 7, 2023 Standard § 746.4907(d) - Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
Medium High
Verbatim from the agency record
It was observed that the loose fill depth was not 6 inches below required 6 inches
Corrected: March 21, 2023
March 15, 2022 Standard § 746.603(a)(4) - Children's Records - Immunizations
Medium
Verbatim from the agency record
One out of ten children's files reviewed were missing immunization records.
Corrected: March 29, 2022
About these records

These records come from the Texas Health and Human Services Commission database and cover the state's 60-month public window. Records synced from the agency on August 29, 2026. They reflect the agency's database as of that date; recent inspections may not appear yet, so verify current status with the agency or on the official record ↗. Facility operators can request a review through our corrections process.

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