Creative Hearts Learning Center
Licensed Center · Universal City, Bexar County, TX · Operation No. 1808745
Creative Hearts Learning Center holds a Full Permit issued July 9, 2025. In the state's 60-month public window it has 9 inspections on record with 19 cited deficiencies. The records below are republished verbatim from the Texas HHSC database.
License details
License status
Full Permit
Issued
July 9, 2025
Operation type
Licensed Center
Total capacity
57 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Address
840 North Blvd, Universal City, TX 78148-3911
The 60-month record
9
Inspections
0
Assessments
0
Self reports
19
Deficiencies
Deficiencies by the agency's own weight: High 5 · Medium High 12 · Medium 2 · Medium Low 0 · Low 0. These are the state's precomputed counts, republished as-is.
Inspection history
| Date | Activity | Deficiencies cited |
|---|---|---|
| Jun 25, 2026 | Inspection | 0 |
| Mar 31, 2026 | Inspection | 0 |
| Mar 19, 2026 | Report | 0 |
| Jan 16, 2026 | Inspection | 4 |
| Jun 23, 2025 | Inspection | 2 |
| May 6, 2025 | Inspection | 0 |
| Apr 23, 2025 | Inspection | 1 |
| Apr 9, 2025 | Inspection | 5 |
| Jan 27, 2025 | Inspection | 0 |
| Jan 10, 2025 | Inspection | 7 |
Deficiency records
January 16, 2026 Standard § 746.1301(a)(4)(A) - Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
Medium High Verbatim from the agency record
Two employed staff members have expired CPR certificates.
Corrected: January 22, 2026
January 16, 2026 Standard § 746.1301(a)(3)(A) - Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing
Medium High Verbatim from the agency record
Two employed staff members have expired first aid certificates.
Corrected: January 22, 2026
January 16, 2026 Standard § 746.4309 - Fenced Outdoor Activity Space -Gates Locked
Medium High Verbatim from the agency record
The back gate leading to the big playground had a strap around its entrance because the latch was broken, preventing the gate door from opening.
Corrected: January 23, 2026
January 16, 2026 Standard § 746.613(a) - Required Immunizations
High Verbatim from the agency record
One child's file did not have immunizations available to review.
Corrected: January 21, 2026
June 23, 2025 Standard § 746.605(6) - Required Admission Information - Emergency Contact
Medium High Verbatim from the agency record
Three out of seven children files reviewed did not have an emergency contact other than a parent.
Corrected: June 27, 2025
June 23, 2025 Standard § 746.613(a) - Required Immunizations
High Verbatim from the agency record
While reviewing children's files, one out of seven was missing immunization records.
Corrected: June 27, 2025
April 23, 2025 Standard § 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
High Verbatim from the agency record
A staff member who had direct access to children in care did not have a background check from the CBCU regarding the persons eligibility. Note: This was corrected at inspection when staff member was sent home.
Corrected: April 23, 2025
April 9, 2025 Standard § 746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
Medium Verbatim from the agency record
Feeding instructions for three infants who received formula were not dated or signed by parent or health-care professional.
Corrected: April 11, 2025
April 9, 2025 Standard § 746.2405(4) - Infant Care Area Furnishings and Equipment - Hand-washing Sink
Medium High Verbatim from the agency record
One of two infant rooms did not have a handwashing sink.
Corrected: April 16, 2025
April 9, 2025 Standard § 746.3701(3) - Safety - Air Conditioners, Fans, Heaters Safeguarded
Medium High Verbatim from the agency record
A fan located on a shelf of a classroom was not mounted.
Corrected: April 9, 2025
April 9, 2025 Standard § 746.2405(2) - Infant Care Area Furnishings and Equipment - Crib for Each Non-walking Infant Younger Than 12 Months of Age
Medium High Verbatim from the agency record
The operation was using two bassinets in the infant classroom. Note: This was corrected at inspection when bassinets were removed from the infant classroom.
Corrected: April 9, 2025
April 9, 2025 Standard § 746.301(2) - Notification of Change in Space
Medium Verbatim from the agency record
The operation did not notify licensing when the infant classroom was reduced and changed into two classrooms. Note: This was corrected at inspection when the operation notified licensing inspector of the change of infant space.
Corrected: April 9, 2025
January 10, 2025 Standard § 746.3401(a) - Annual Sanitation Inspection
Medium High Verbatim from the agency record
The operation did not have documentation of a sanitation inspection being conducted at the operation.
Corrected: January 17, 2025
January 10, 2025 Standard § 746.3701 - Safety - Areas Free From Hazards
Medium High Verbatim from the agency record
The large playground had plastic pipes, tires and wood edging on the playground and there was an 8 inch gap in the fencing next to the exit gate. The toddler playground had an air conditioner unit that was accessible.
Corrected: January 17, 2025
January 10, 2025 Standard § 746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean
Medium High Verbatim from the agency record
The carpeting of the floors in classrooms 4, 5, 6 and 7 had multiple stains on the carpet.
Corrected: January 17, 2025
January 10, 2025 Standard § 746.4813(a) - Measurement of Use Zone for Rotating and Rocking Equipment (Sitting)
Medium High Verbatim from the agency record
Play equipment (sitting spinner and air plane rocker) on the large playground did not meet the required use zone of 6 feet.
Corrected: January 24, 2025
January 10, 2025 Standard § 746.4305 - Fenced Outdoor Activity Space
Medium High Verbatim from the agency record
The exit gate located on the large playground area was less then four feet in height.
Corrected: January 22, 2025
January 10, 2025 Standard § 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
High Verbatim from the agency record
The operation did not have documentation of a fire inspection being conducted at the operation.
Corrected: January 17, 2025
January 10, 2025 Standard § 746.501(a)(24) - Written Operational Policies - Emergency Preparedness Plans
High Verbatim from the agency record
The operation did not have an emergency preparedness plan for review.
Corrected: January 17, 2025
About these records
These records come from the Texas Health and Human Services Commission database and cover the state's 60-month public window. Records synced from the agency on August 29, 2026. They reflect the agency's database as of that date; recent inspections may not appear yet, so verify current status with the agency or on the official record ↗. Facility operators can request a review through our corrections process.
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