Official record · Texas HHSC Child Care Regulation · Synced August 29, 2026 View on the state portal ↗

The Learning Experience

Licensed Center · Pflugerville, Travis County, TX · Operation No. 1700538

The Learning Experience holds a Full Permit issued June 12, 2020. In the state's 60-month public window it has 44 inspections on record with 50 cited deficiencies. The records below are republished verbatim from the Texas HHSC database.

License details
License status
Full Permit
Issued
June 12, 2020
Operation type
Licensed Center
Total capacity
200 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Address
701 Fm 685, Pflugerville, TX 78660-2899
The 60-month record
44
Inspections
1
Assessments
8
Self reports
50
Deficiencies
Deficiencies by the agency's own weight: High 20 · Medium High 17 · Medium 12 · Medium Low 0 · Low 1. These are the state's precomputed counts, republished as-is.
Inspection history
DateActivityDeficiencies cited
Aug 4, 2026 Report 0
Jul 31, 2026 Inspection 0
Jul 29, 2026 Report 0
Jul 24, 2026 Inspection 0
Jul 22, 2026 Report 0
May 27, 2026 Inspection 1
Apr 24, 2026 Inspection 0
Mar 24, 2026 Inspection 0
Feb 13, 2026 Inspection 0
Feb 12, 2026 Report 3
Feb 11, 2026 Inspection 0
Feb 9, 2026 Report 0
Jan 30, 2026 Inspection 1
Jan 12, 2026 Inspection 0
Jan 8, 2026 Report 2
Jan 7, 2026 Report 0
Oct 14, 2025 Inspection 2
Aug 26, 2025 Inspection 0
Jul 2, 2025 Inspection 0
Jul 1, 2025 Report 0
Jun 26, 2025 Inspection 0
Jun 12, 2025 Inspection 2
Jun 5, 2025 Inspection 6
Apr 30, 2025 Inspection 0
Apr 26, 2025 Report 0
Mar 28, 2025 Inspection 0
Mar 26, 2025 Report 0
Mar 25, 2025 Inspection 0
Mar 18, 2025 Report 1
Mar 18, 2025 Inspection 1
Mar 17, 2025 Report 12
Mar 14, 2025 Report 0
Mar 14, 2025 Report 1
Nov 21, 2024 Inspection 0
Oct 30, 2024 Inspection 0
Oct 24, 2024 Report 0
Sep 13, 2024 Inspection 0
Aug 26, 2024 Inspection 0
Aug 23, 2024 Report 0
Aug 15, 2024 Inspection 0
Aug 14, 2024 Report 0
Aug 12, 2024 Report 2
Aug 8, 2024 Inspection 0
Aug 8, 2024 Report 0
Jul 22, 2024 Inspection 0
Jun 24, 2024 Report 1
Mar 7, 2024 Assessment 1
Feb 27, 2024 Inspection 0
Feb 1, 2024 Inspection 5
Jan 30, 2024 Report 0
Nov 15, 2023 Inspection 0
Oct 6, 2023 Inspection 0
Oct 3, 2023 Report 1
Sep 26, 2023 Inspection 0
Aug 15, 2023 Inspection 0
Aug 11, 2023 Report 1
May 30, 2023 Inspection 0
May 8, 2023 Inspection 0
May 5, 2023 Report 1
Apr 3, 2023 Inspection 0
Mar 31, 2023 Report 0
Feb 28, 2023 Inspection 1
Feb 10, 2023 Inspection 4
Nov 14, 2022 Inspection 0
Nov 7, 2022 Inspection 0
Nov 3, 2022 Report 1
Sep 29, 2022 Inspection 0
Aug 11, 2022 Inspection 0
Aug 9, 2022 Report 0
Mar 24, 2022 Inspection 0
Nov 5, 2021 Inspection 0
Nov 4, 2021 Report 0
Nov 4, 2021 Inspection 0
Nov 3, 2021 Report 0
Deficiency records
May 27, 2026 Standard § 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Medium
Verbatim from the agency record
8 out of 16 children's infant feeding sheets had not been updated within the last 30 days.
Corrected: May 29, 2026
February 12, 2026 Standard § 746.1203(10) - Responsibilities of Caregivers - Share Information with Incoming Caregivers
Medium High
Verbatim from the agency record
Information obtained throughout the investigation shows that the caregiver did not share relevant information with the incoming caregiver, including parent instructions and details about the child. As a result, continuity of care was not maintained.
Corrected: March 12, 2026
February 12, 2026 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
Information obtained throughout the investigation shows that a caregiver left a child alone in a classroom. The assigned caregiver left the area without verifying the child?s whereabouts, resulting in a lapse in supervision.
Corrected: March 12, 2026
February 12, 2026 Standard § 746.1205(a)(1) - Responsibilities of Caregivers - Know children responsible for
High
Verbatim from the agency record
Information obtained throughout the investigation shows that the caregiver did not ensure she knew which children she was responsible for. As a result, a child was left behind in the classroom.
Corrected: March 12, 2026
January 30, 2026 Standard § 746.1601 - Child/ Caregiver Ratio - 13 or More Children
Medium High
Verbatim from the agency record
A caregiver was out of ratio, when she was observed caring for 7 children instead of 5.
Corrected: January 30, 2026
January 8, 2026 Standard § 746.305(a)(6) - Report Situation Placing Children at Risk
High
Verbatim from the agency record
Information obtained throughout the investigation shows the operation did not report an occurrence that placed a child at risk for injury or harm as required.
Corrected: February 3, 2026
January 8, 2026 Standard § 746.2905(1) - Children Not Required to Sleep - May Not Force Child to Sleep
Medium
Verbatim from the agency record
Information obtained throughout the investigation shows the caregivers reported they used physical force to make a child nap or rest during naptime.
Corrected: February 3, 2026
October 14, 2025 Standard § 746.2417(8) - Activities for Infants - Provide Large Muscle Development
Medium High
Verbatim from the agency record
Observed the Sit-Up Support Ring being used by an 5 month old infant as a tummy time support pillow. This was corrected when the caregiver removed the Sit-Up support ring from the infant's chest.
Corrected: October 14, 2025
October 14, 2025 Standard § 746.1609 - Maximum Group Size 13 or More Children
Medium High
Verbatim from the agency record
Upon arrival, observed two caregivers in one classroom with 16 children; SAG - 17 months. This was corrected when the second caregiver in one of the groups arrived to work.
Corrected: October 17, 2025
June 12, 2025 Standard § 746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
Medium
Verbatim from the agency record
During the follow up inspection, it was found that the teachers were signing and dating the infant feeding instructions.
Corrected: June 20, 2025
June 12, 2025 Standard § 746.3417(1) - Children Handwashing Before Eating
Medium High
Verbatim from the agency record
The toddlers' hands were not washed before eating their breakfast/snack. Prior to mealtime, they were observed playing with toys in the classroom.
Corrected: June 12, 2025
June 5, 2025 Standard § 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
High
Verbatim from the agency record
One caregiver did not know how many children she was supervising. This was corrected when the caregiver counted the children and corrected her initial answer.
Corrected: June 5, 2025
June 5, 2025 Standard § 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
High
Verbatim from the agency record
An active background check was unavailable to review for one caregiver who was present and supervising children. This was corrected when the caregiver left the operation.
Corrected: June 6, 2025
June 5, 2025 Standard § 746.2419(8) - Requirements for Feeding Infants - Other Use of Handwashing Sink
Medium High
Verbatim from the agency record
In the toddler room, observed feeding bibs in the handwashing sink. This was correceted when the bibs were removed from the sink.
Corrected: June 5, 2025
June 5, 2025 Standard § 746.2505(4)(C) - Furnishings and Equipment for Toddlers - Never Allow Toddlers to Sleep or Walk With Bottles and Training Cups
Medium
Verbatim from the agency record
Observed three toddlers walking around the classroom with their training cups. This was corrected when the director sat each child down in a chair.
Corrected: June 5, 2025
June 5, 2025 Standard § 746.3407(6) - Empty Water Play Tables, Sanitize Water Play Toys, Wash Hands Before Using
Medium High
Verbatim from the agency record
There was standing water and debirs inside of the sensory table located on the playground. This was corrected when the director dump the water out of the sensory table.
Corrected: June 5, 2025
June 5, 2025 Standard § 746.2205(a)(4) - Written Activity Plan - No Long Waiting Periods
Medium
Verbatim from the agency record
Observed children in one classroom sitting at the table without an activity. This was corrected when the caregiver let the children play in centers.
Corrected: June 5, 2025
March 18, 2025 Standard § 746.1203(4) - Provide care consistent with child's habits, interests, strengths, special needs, including any special supervision needs
Medium High
Verbatim from the agency record
The operation failed to provide care consistent with the child?s needs when a child was served food that he was not supposed to consume on two separate dates while in care at the operation.
Corrected: March 31, 2025
March 18, 2025 Standard § 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
High
Verbatim from the agency record
One caregiver did not know how many children she was responsible for during inspection.
Corrected: March 18, 2025
March 17, 2025 Standard § 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
High
Verbatim from the agency record
Good judgement-When a child was exhibiting behavior issues in the class, administration did not provide the caregivers additional resources or support to help the child and protect the safety of the other children in the classroom.
Corrected: March 21, 2025
March 17, 2025 Standard § 746.3301(b) - Nutrition and Food Service - Follow Meal Patterns
Medium High
Verbatim from the agency record
The operation was found during an investigation to be serving candy, soda, and cupcakes to a child in care regularly which does meet the meals and snacks must follow the meal patterns established by the U.S. Department of Agriculture (USDA) Child and Adult Care Food Program (CACFP) that is administered by the Texas Department of Agriculture.
Corrected: March 21, 2025
March 17, 2025 Standard § 746.701(5) - Licensing Incident/Illness Report Form - Situations Placing Children at Risk
Medium
Verbatim from the agency record
There was no incident report written for an incident where a child was unsupervised at the operation or for behavioral issues with a child that occurred at the operation.
Corrected: March 28, 2025
March 17, 2025 Standard § 746.2207(c)(1) - Screen Time Activities - Related to Planned Activities
Medium
Verbatim from the agency record
It was found during an investigation that children are using tablets which is not part of the activity plan.
Corrected: March 28, 2025
March 17, 2025 Standard § 746.2901 - Supervised Naptime Daily
Medium High
Verbatim from the agency record
A child was not provided nap or rest time even though the child was in care more than 5 hours.
Corrected: March 21, 2025
March 17, 2025 Standard § 746.2205(a)(4) - Written Activity Plan - No Long Waiting Periods
Medium
Verbatim from the agency record
Multiple children were found during the investigation to have long waiting periods between activities and/or prolonged periods during which children stand or sit specifically at the front desk and/or in the director?s office.
Corrected: March 21, 2025
March 17, 2025 Standard § 746.1601 - Child/ Caregiver Ratio - 13 or More Children
Medium High
Verbatim from the agency record
The operation was found during an investigation to be out of ratio in one classroom when they had one caregiver with 18-20 children in a classroom that is only supposed to have 15 children with one caregiver.
Corrected: March 21, 2025
March 17, 2025 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
One child was unsupervised while present at the operation when the child was able to leave their classroom without the assigned caregiver being aware of their whereabouts in the operation.
Corrected: March 21, 2025
March 17, 2025 Standard § 746.305(a)(6) - Report Situation Placing Children at Risk
High
Verbatim from the agency record
It was found during an investigation that there was one incident where a child was unsupervised at the operation that was not reported to CCR.
Corrected: March 21, 2025
March 17, 2025 Standard § 746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
High
Verbatim from the agency record
One staff raised their voice while disciplining the child humiliating the child in the classroom in front of the other children and staff, blaming the child for being hit by another child while present at the operation. Specifically, using a harsh tone while telling the child it was their fault they were hit for following the other child.
Corrected: March 21, 2025
March 17, 2025 Standard § 746.501(a)(8) - Written Operational Policies - Suspension and Expulsion
Medium High
Verbatim from the agency record
The operation does not have a written operational policy that addresses suspension and expulsion.
Corrected: March 28, 2025
March 17, 2025 Standard § 746.2207(c)(3) - Screen Time Activities - Not Exceed One Hour Daily
Medium
Verbatim from the agency record
One child was found to be using a personal cellular phone and/or tablet throughout the day that exceeds one hour per day.
Corrected: March 21, 2025
March 14, 2025 Standard § 746.707 - Incident/Illness Report Form Shared with Parent
Medium
Verbatim from the agency record
The operation did not share a copy of an incident report with a parent or obtain a parent's signature on it within 48 hours of when the incident occurred.
Corrected: March 19, 2025
August 12, 2024 Standard § 745.635(3) - AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
High
Verbatim from the agency record
During an investigation it was discovered the operation was not following the conditions placed on a background check.
Corrected: September 3, 2024
August 12, 2024 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
During an investigation it was found that children are not being properly supervised when using the Make-Believe Room.
Corrected: September 2, 2024
June 24, 2024 Standard § 746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Medium High
Verbatim from the agency record
The operation failed to properly notify CCR of an injury to a child that required medical treatment.
Corrected: August 14, 2024
March 7, 2024 Standard § 746.201(9) - Complying with Laws and Rules
Medium High
Verbatim from the agency record
The operation provided CCR with a falsified training certificate from Shade Tree Learning.
Corrected: March 7, 2024
February 1, 2024 Standard § 746.3401(a) - Annual Sanitation Inspection
Medium High
Verbatim from the agency record
The operation did not have a sanitation inspection completed in the last 12 months.
Corrected: February 15, 2024
February 1, 2024 Standard § 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
High
Verbatim from the agency record
Two caregivers in two classrooms did not know how many children they were responsible for. This was corrected at inspection when the caregivers were made aware of the correct number of children present in each classroom.
Corrected: February 1, 2024
February 1, 2024 Standard § 746.2409(a)(2) - Safety Requirements for Cribs - Snug Fitting Sheets
Medium High
Verbatim from the agency record
Two infant cribs did not have snug fitting sheets on the mattress. This was corrected at inspection when the caregivers changed the sheets.
Corrected: February 1, 2024
February 1, 2024 Standard § 746.5307(a) - Inspect Fire Extinguishers Monthly
Medium High
Verbatim from the agency record
The operation was not conducting monthly fire extinguisher inspections. This was corrected at inspection when the director conducted the monthly check of the fire extinguishers.
Corrected: February 1, 2024
February 1, 2024 Standard § 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
High
Verbatim from the agency record
The operation did not have a fire inspection completed within the last 12 months.
Corrected: February 15, 2024
October 3, 2023 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
A child was left on the playground for an unknown amount of time.
Corrected: October 31, 2023
August 11, 2023 Standard § 746.2424 - Infants sleep in Designated Crib, Cot, Bed, or Mat
High
Verbatim from the agency record
Based on the information obtained, it was determined that an infant was observed sleeping on the floor on top of a boppy pillow.
Corrected: September 7, 2023
May 5, 2023 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
A child was left on the playground for approx. ten minutes.
Corrected: May 8, 2023
February 28, 2023 Standard § 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
High
Verbatim from the agency record
Caregiver with a pending background check was observed supervising children in care. The caregiver was asked to leave the operation during the inspection.
Corrected: March 2, 2023
February 10, 2023 Standard § 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
High
Verbatim from the agency record
A caregiver supervising children in care did not have a complete background check on file. This was corrected when the caregiver left the operation.
Corrected: February 14, 2023
February 10, 2023 Standard § 746.1613(a) - Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
Medium
Verbatim from the agency record
Observed one caregiver supervising 10 children, ages 13 to 18 mos, during naptime. This was corrected when the second caregiver entered the classroom shortly after CCR.
Corrected: February 10, 2023
February 10, 2023 Standard § 746.603(a)(6) - Children's Records - Vision and Hearing Screening
Low
Verbatim from the agency record
Hearing and vision screening was not available for review for three of the students records reviewed.
Corrected: February 14, 2023
February 10, 2023 Standard § 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Medium
Verbatim from the agency record
Current infant feeding instructions were not available for review for ten of the 18 infant records reviewed
Corrected: February 10, 2023
November 3, 2022 Standard § 746.1203(4) - Responsibilities of Caregivers - Supervision of Children
High
Verbatim from the agency record
Per the investigation, it was deteremined that a child was left unattended while in care.
Corrected: November 7, 2022
About these records

These records come from the Texas Health and Human Services Commission database and cover the state's 60-month public window. Records synced from the agency on August 29, 2026. They reflect the agency's database as of that date; recent inspections may not appear yet, so verify current status with the agency or on the official record ↗. Facility operators can request a review through our corrections process.

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