Official record · Texas HHSC Child Care Regulation · Synced August 29, 2026 View on the state portal ↗

Cadence Academy

Licensed Center · San Antonio, Bexar County, TX · Operation No. 1168286

Cadence Academy holds a Full Permit issued May 27, 2011. In the state's 60-month public window it has 37 inspections on record with 33 cited deficiencies. The records below are republished verbatim from the Texas HHSC database.

License details
License status
Full Permit
Issued
May 27, 2011
Operation type
Licensed Center
Total capacity
176 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Address
10014 Wildhorse Pkwy, San Antonio, TX 78254-6072
The 60-month record
37
Inspections
1
Assessments
8
Self reports
33
Deficiencies
Deficiencies by the agency's own weight: High 16 · Medium High 12 · Medium 5 · Medium Low 0 · Low 0. These are the state's precomputed counts, republished as-is.
Inspection history
DateActivityDeficiencies cited
Aug 26, 2026 Inspection 0
Aug 20, 2026 Inspection 0
Jul 20, 2026 Inspection 1
May 15, 2026 Inspection 1
May 4, 2026 Inspection 0
Apr 28, 2026 Inspection 0
Apr 24, 2026 Report 0
Mar 12, 2026 Inspection 0
Feb 25, 2026 Inspection 0
Feb 25, 2026 Report 2
Feb 17, 2026 Inspection 0
Feb 2, 2026 Inspection 0
Jan 30, 2026 Report 3
Jan 28, 2026 Inspection 1
Dec 29, 2025 Inspection 0
Dec 22, 2025 Inspection 0
Dec 19, 2025 Report 0
Nov 17, 2025 Inspection 0
Nov 5, 2025 Report 0
Sep 9, 2025 Inspection 0
Aug 27, 2025 Inspection 8
May 5, 2025 Inspection 0
Dec 10, 2024 Inspection 0
Nov 6, 2024 Inspection 0
Nov 4, 2024 Report 3
Sep 23, 2024 Inspection 0
Sep 18, 2024 Report 0
Sep 5, 2024 Inspection 1
Jul 23, 2024 Inspection 1
Jul 19, 2024 Report 0
Jul 11, 2024 Report 0
Jun 21, 2024 Inspection 0
Jun 13, 2024 Report 1
Apr 24, 2024 Inspection 0
Apr 3, 2024 Inspection 0
Mar 27, 2024 Report 1
Mar 12, 2024 Inspection 0
Feb 13, 2024 Inspection 0
Feb 12, 2024 Report 1
Jan 4, 2024 Inspection 0
Sep 22, 2023 Inspection 0
Sep 12, 2023 Assessment 1
Aug 15, 2023 Inspection 0
Aug 3, 2023 Report 1
Jul 24, 2023 Inspection 0
Jul 11, 2023 Inspection 1
Jul 11, 2023 Inspection 0
Jun 20, 2023 Inspection 0
Jun 16, 2023 Report 5
Apr 28, 2023 Report 0
Oct 6, 2022 Inspection 1
Aug 3, 2022 Inspection 0
Nov 30, 2021 Inspection 0
Deficiency records
July 20, 2026 Standard § 746.501(a)(23) - Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website
Medium
Verbatim from the agency record
The operational policies did not contain information on how to access Minimum Standard Rules, the Texas Abuse hotline or the HHSC website.
Corrected: July 27, 2026
May 15, 2026 Standard § 746.4901(a) - Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
Medium High
Verbatim from the agency record
Two orbital spinners on the school age playground did not have any loose-fill or unitary surfacing under them.
Corrected: June 15, 2026
February 25, 2026 Standard § 746.3501(1) - Diaper Changing Steps- Prompt
Medium High
Verbatim from the agency record
During the investigation, it was determined that several children were not promptly changed when they had soiled or wet diapers/clothing.
Corrected: March 5, 2026
February 25, 2026 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
It was determined that a child was left unsupervised for approximately three minutes.
Corrected: March 5, 2026
January 30, 2026 Standard § 746.701(5) - Licensing Incident/Illness Report Form - Situations Placing Children at Risk
Medium
Verbatim from the agency record
An incident report was not provided to the parent when a non-routine situation that placed, or may have placed, a child at risk for injury or harm when a child was able to walk down the side of the gated corridor unsupervised to unlock the latch and open the exit metal gate that leads to the parking lot.
Corrected: February 9, 2026
January 30, 2026 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
Based upon a non-routine situation that placed, or may have placed, a child at risk for injury occurred when a child was unsupervised on the side of the gated corridor and unlock the latch and open the exit metal gate that leads to the parking lot.
Corrected: February 9, 2026
January 30, 2026 Standard § 746.305(a)(6) - Report Situation Placing Children at Risk
High
Verbatim from the agency record
Licensing wasn't notified when it was determined a non-routine situation that placed, or may have placed, a child at risk for injury or harm when a child was able to walk down the side of the gated corridor to unlock the latch and open the exit metal gate that leads to the parking lot.
Corrected: February 9, 2026
January 28, 2026 Standard § 746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Medium High
Verbatim from the agency record
A Food Allergy & Anaphylaxis Care Plan (FARE) did not have the parent's signature.
Corrected: January 30, 2026
August 27, 2025 Standard § 746.5105 - Corrections Made to Fire Inspection
High
Verbatim from the agency record
At time of inspection, operations last fire inspection was conducted on 11.4.24 that required corrections made and have not been completed.
Corrected: February 28, 2026
August 27, 2025 Standard § 746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
Medium High
Verbatim from the agency record
At the time of inspection, the director and drivers had completed only one hour of transportation training, which is below the required two hours.
Corrected: August 29, 2025
August 27, 2025 Standard § 746.4503(a) - Individual Cot, Bed, or Mat for Each Walking Child Through 4 Years of Age
Medium
Verbatim from the agency record
At time of inspection, children were not sleeping in their assigned cot in two different toddler classes .
Corrected: September 5, 2025
August 27, 2025 Standard § 746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
Medium High
Verbatim from the agency record
At time of inspection one out of ten staff files had an expired CPR/First Aid certification.
Corrected: September 19, 2025
August 27, 2025 Standard § 746.901(7)(A) - Required Personnel Records - signed dated statement that employee received operational policies
Medium
Verbatim from the agency record
At time of inspection, ten staff files did not have verification of acknowledgment of staff and operational policies.
Corrected: September 19, 2025
August 27, 2025 Standard § 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
High
Verbatim from the agency record
At time of inspection, a PreK caregiver stated class had twenty children when they had nineteen. This was corrected at inspection.
Corrected: August 27, 2025
August 27, 2025 Standard § 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
High
Verbatim from the agency record
At time of inspection, cleaning chemicals were observed at child's reach in the school aged class.
Corrected: August 29, 2025
August 27, 2025 Standard § 746.3407 - Maintenance of Building, Grounds and Equipment
Medium High
Verbatim from the agency record
At time of inspection the grass to the school aged playground was approxiamelty 4 inches tall. At time of inspection there was a gap in the school aged fence approximatley 3 inches.
Corrected: September 17, 2025
November 4, 2024 Standard § 746.3607(2) - Critical Injury - Give First Aid or CPR
High
Verbatim from the agency record
Throughout the investigation, it was noted that caregivers did not assess the child when they were crying and holding their arm.
Corrected: November 27, 2024
November 4, 2024 Standard § 746.307(b)(1) - AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
Medium High
Verbatim from the agency record
Throughout the investigation, it was noted that a toddler displayed signs of a possible injured finger. The child cried intermittently through out the day about their finger. The caregivers did not notify the parent of the injury. The child had a dislocated and fractured finger.
Corrected: November 27, 2024
November 4, 2024 Standard § 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
High
Verbatim from the agency record
Caregivers exhibited lack of judgement by failing to notify the parents and their administration of a child that exhibited and expressed signs of being injured. The child had been intermittently crying for from 850AM until 5PM . The child was later diagnosed with a dislocated and fractured finger.
Corrected: November 27, 2024
September 5, 2024 Standard § 746.1309(e) - Documented Annual Training- Required Content
Medium
Verbatim from the agency record
Three out of ten staff files reviewed were missing training over handling and storing of hazardous materials training.
Corrected: September 19, 2024
July 23, 2024 Standard § 746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner
Medium High
Verbatim from the agency record
A trash can in the Pre-School 1 classroom that had diapers in it did not have a lid making it accessible to children. This was CORRECTED AT INSPECTION when the trashcan was replaced with a new one that has a lid.
Corrected: July 23, 2024
June 13, 2024 Standard § 746.1203(10) - Responsibilities of Caregivers - Share Information with Incoming Caregivers
Medium High
Verbatim from the agency record
It was determined that information regarding a child's injury was not shared with the incoming teacher.
Corrected: June 18, 2024
March 27, 2024 Standard § 746.4601(1) - Safety Requirements for Active Play Equipment - Arranged for Supervision
High
Verbatim from the agency record
A child was on a device called the "spinning dummy" with another child and caregiver was not nearby for supervision.
Corrected: April 9, 2024
February 12, 2024 Standard § 746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
High
Verbatim from the agency record
There are concerns in regard to a caregiver's tone and yelling when addressing children in her care.
Corrected: February 27, 2024
September 12, 2023 Standard § 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
High
Verbatim from the agency record
The operation failed to submit a background check for a governing body designee tasked with overseeing day-to-day operations as the regional manager of the LLC that owns the operation.
Corrected: September 12, 2023
August 3, 2023 Standard § 746.3407 - Maintenance of Building, Grounds and Equipment
Medium High
Verbatim from the agency record
Operations school-aged playground chain link was not properly secured in which allowed a child to exit the play area.
Corrected: September 29, 2023
July 11, 2023 Standard § 746.3407 - Maintenance of Building, Grounds and Equipment
Medium High
Verbatim from the agency record
During inspection it was observed one out of the three buses used at operation, a seatbelt was not working.
Corrected: July 18, 2023
June 16, 2023 Standard § 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
High
Verbatim from the agency record
During the investigation, it was verified that on 6.13.23 caregivers did not conduct a name-to-face count in a toddler class verifying all children were present when they noticed the class back door open.
Corrected: July 14, 2023
June 16, 2023 Standard § 746.5607(e)(7)(A) - Child Passenger Safety Seat System-8 through12 years, can be properly secured by vehicle safety belt and 4 feet 9 inches in height or taller
High
Verbatim from the agency record
During the investigation, it was determined children have not worn seat belts as required when transporting in operations buses.
Corrected: July 14, 2023
June 16, 2023 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
During the investigation, it was verified a 20-month-old child was left unsupervised in the playground on 6.13.23.
Corrected: July 14, 2023
June 16, 2023 Standard § 746.305(a)(6) - Report Situation Placing Children at Risk
High
Verbatim from the agency record
Operation failed to report to licensing that a child was left unsupervised for around five minutes in the playground in the older toddlers classroom.
Corrected: June 20, 2023
June 16, 2023 Standard § 746.5609(b) - All Adult Passengers Wear Safety Belts
Medium High
Verbatim from the agency record
During the investigation, it was determined caregivers have not worn seat belts as required when transporting children in care.
Corrected: July 14, 2023
October 6, 2022 Standard § 746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For
High
Verbatim from the agency record
At the time of inspection the caregiver in the infant and toddler room did not know how many children were in her care. She stated there were 8 children in her care when there were 9 in infant room and in toddler room she stated 16 and there were 17. The director corrected it during inspection by recounting children and rooster making sure all children were accounted for.
Corrected: October 6, 2022
About these records

These records come from the Texas Health and Human Services Commission database and cover the state's 60-month public window. Records synced from the agency on August 29, 2026. They reflect the agency's database as of that date; recent inspections may not appear yet, so verify current status with the agency or on the official record ↗. Facility operators can request a review through our corrections process.

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