Pinnacle Montessori
Licensed Center · San Antonio, Bexar County, TX · Operation No. 1212386
Pinnacle Montessori holds a Full Permit issued August 26, 2011. In the state's 60-month public window it has 46 inspections on record with 64 cited deficiencies. The records below are republished verbatim from the Texas HHSC database.
License details
License status
Full Permit
Issued
August 26, 2011
Operation type
Licensed Center
Total capacity
109 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Address
19730 Bulverde Rd, San Antonio, TX 78259-3709
The 60-month record
46
Inspections
2
Assessments
9
Self reports
64
Deficiencies
Deficiencies by the agency's own weight: High 21 · Medium High 29 · Medium 11 · Medium Low 3 · Low 0. These are the state's precomputed counts, republished as-is.
Inspection history
| Date | Activity | Deficiencies cited |
|---|---|---|
| Jun 25, 2026 | Inspection | 0 |
| Jun 24, 2026 | Inspection | 3 |
| Jun 16, 2026 | Report | 0 |
| Feb 26, 2026 | Inspection | 0 |
| Feb 19, 2026 | Inspection | 0 |
| Feb 13, 2026 | Inspection | 0 |
| Feb 10, 2026 | Report | 1 |
| Feb 9, 2026 | Inspection | 3 |
| Dec 29, 2025 | Inspection | 0 |
| Dec 16, 2025 | Inspection | 1 |
| Dec 2, 2025 | Inspection | 0 |
| Nov 17, 2025 | Inspection | 1 |
| Nov 7, 2025 | Inspection | 0 |
| Nov 6, 2025 | Report | 0 |
| Oct 23, 2025 | Report | 3 |
| Oct 23, 2025 | Inspection | 0 |
| Oct 23, 2025 | Report | 0 |
| Oct 23, 2025 | Inspection | 3 |
| Oct 3, 2025 | Inspection | 1 |
| Sep 23, 2025 | Report | 0 |
| Mar 4, 2025 | Inspection | 0 |
| Dec 17, 2024 | Inspection | 0 |
| Nov 21, 2024 | Inspection | 5 |
| Jul 24, 2024 | Inspection | 0 |
| Jun 24, 2024 | Inspection | 5 |
| Feb 23, 2024 | Inspection | 0 |
| Feb 6, 2024 | Inspection | 0 |
| Feb 2, 2024 | Report | 1 |
| Feb 2, 2024 | Inspection | 0 |
| Jan 29, 2024 | Report | 1 |
| Dec 21, 2023 | Inspection | 3 |
| Dec 8, 2023 | Inspection | 0 |
| Dec 4, 2023 | Assessment | 1 |
| Dec 1, 2023 | Report | 0 |
| Nov 30, 2023 | Inspection | 1 |
| Oct 23, 2023 | Inspection | 1 |
| Oct 19, 2023 | Report | 2 |
| Jul 21, 2023 | Inspection | 0 |
| Jul 20, 2023 | Report | 0 |
| Jul 7, 2023 | Inspection | 0 |
| Mar 28, 2023 | Inspection | 0 |
| Feb 21, 2023 | Inspection | 0 |
| Jan 6, 2023 | Report | 1 |
| Dec 16, 2022 | Inspection | 0 |
| Dec 9, 2022 | Report | 2 |
| Dec 5, 2022 | Inspection | 0 |
| Nov 15, 2022 | Inspection | 0 |
| Oct 11, 2022 | Inspection | 0 |
| Oct 7, 2022 | Report | 1 |
| Sep 29, 2022 | Inspection | 2 |
| Aug 19, 2022 | Inspection | 0 |
| Aug 16, 2022 | Report | 0 |
| Jul 7, 2022 | Inspection | 3 |
| Jun 29, 2022 | Inspection | 1 |
| Jun 22, 2022 | Inspection | 0 |
| Jun 11, 2022 | Report | 3 |
| Jun 10, 2022 | Report | 0 |
| Jun 7, 2022 | Inspection | 0 |
| Jun 3, 2022 | Report | 0 |
| May 16, 2022 | Inspection | 3 |
| May 16, 2022 | Report | 6 |
| May 13, 2022 | Report | 5 |
| May 6, 2022 | Inspection | 0 |
| Apr 30, 2022 | Report | 0 |
| Feb 25, 2022 | Assessment | 1 |
| Dec 30, 2021 | Inspection | 0 |
| Dec 6, 2021 | Inspection | 0 |
| Nov 15, 2021 | Inspection | 0 |
| Nov 8, 2021 | Report | 0 |
| Sep 7, 2021 | Inspection | 0 |
Deficiency records
June 24, 2026 Standard § 746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Medium High Verbatim from the agency record
Three of ten training records audited did not have CPR training that included hands-on skills based instruction.
Corrected: July 8, 2026
June 24, 2026 Standard § 746.3317 - Food Service and Preparation Requirement - Safe and Sanitary
Medium High Verbatim from the agency record
A toddler was observed playing in the mulch in the outdoor playground while eating a waffle. This was corrected at inspection when the waffle was thrown away.
Corrected: June 24, 2026
June 24, 2026 Standard § 746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner
Medium High Verbatim from the agency record
A child was observed playing with a fast-food cup containing melted dairy product on the playground. This was corrected at inspection when the trash was removed..
Corrected: June 24, 2026
February 10, 2026 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High Verbatim from the agency record
During the course of the investigation, it was determined that a child was left unsupervised for four minutes.
Corrected: February 24, 2026
February 9, 2026 Standard § 746.5617(a)(2) - Required Equipment in Vehicles - Emergency Medical Information
High Verbatim from the agency record
The operation did not have emergency medical transport and treatment authorization forms for each child being transported.
Corrected: February 13, 2026
February 9, 2026 Standard § 746.4503(a) - Individual Cot, Bed, or Mat for Each Walking Child Through 4 Years of Age
Medium Verbatim from the agency record
Two children were sleeping on mats that were torn.
Corrected: February 16, 2026
February 9, 2026 Standard § 746.3407 - Maintenance of Building, Grounds and Equipment
Medium High Verbatim from the agency record
The side door of the van used to transport children does not open.
Corrected: February 23, 2026
December 16, 2025 Standard § 745.635(2) - AP Background check determination - If ineligible then you must immediately remove subject from operation and confirm to CBCU receipt of notice letter
High Verbatim from the agency record
A caregiver who had direct access to children in care was found by the Centralized Background Check Unit to be ineligible to be present at operation. Note: This was corrected at inspection when the caregiver was sent home.
Corrected: December 16, 2025
November 17, 2025 Standard § 746.3701 - Safety - Areas Free From Hazards
Medium High Verbatim from the agency record
Wire fencing was accessible behind a garden area on the playground and the fencing of the garden area was in need of repair due to becoming loose. A play area behind another garden area had two wooden boards on the ground, with exposed screws and a container was also in the play area containing dried cement with a rod sticking out.
Corrected: November 24, 2025
October 23, 2025 Standard § 746.1601 - Child/ Caregiver Ratio - 13 or More Children
Medium High Verbatim from the agency record
Based on the DFPS investigation, a caregiver left a classroom to inform the director of an injury that occurred in the classroom, leaving the second caregiver over ratio by three children. Caregiver was left alone with fourteen children with a specified age group of two years.
Corrected: December 10, 2025
October 23, 2025 Standard § 746.3701 - Safety - Areas Free From Hazards
Medium High Verbatim from the agency record
Based on the DFPS investigation, a two-year-old child cut their finger on a paper cutter that was stored accessible to children in the classroom.
Corrected: December 10, 2025
October 23, 2025 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High Verbatim from the agency record
Based on the DFPS investigation, caregivers were facing away from the children. One caregiver was prepping lunch, and the other caregiver was assisting children in the restroom. Neither caregiver was visually aware of the children in the classroom.
Corrected: December 10, 2025
October 23, 2025 Standard § 746.3809 - Medication No Longer Used
Medium Verbatim from the agency record
Three medications were stored in the first aid cabinet which belonged to children that were no longer enrolled and another medication was stored in a basket that expired on 8/8/25. Note: This was corrected at inspection when the director removed the medications from storage area to discard.
Corrected: October 23, 2025
October 23, 2025 Standard § 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Medium High Verbatim from the agency record
Three of ten children's records reviewed did not have current immunization records on file at time of review.
Corrected: October 30, 2025
October 23, 2025 Standard § 746.5531 - Child-Care Center Must be Equipped with a Working Carbon Monoxide (CO) Detection System
High Verbatim from the agency record
The operation was not equipped with a carbon monoxide detector.
Corrected: October 27, 2025
October 3, 2025 Standard § 746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean
Medium High Verbatim from the agency record
A section of the ceiling was missing half of a ceiling tile in the Mesquite classroom due to a leaking air conditioner unit. Ceiling tiles were also observed with yellow stains in the Maple, Willow, Oak, and Mesquite classrooms.
Corrected: October 10, 2025
November 21, 2024 Standard § 746.1309(e) - Documented Annual Training- Required Content
Medium Verbatim from the agency record
Caregivers did not have all of the required training at the time of inspection.
Corrected: December 16, 2024
November 21, 2024 Standard § 746.603(a)(4) - Children's Records - Immunizations
Medium Verbatim from the agency record
Five out of ten records reviewed did not have current immunization records on file at time of review.
Corrected: December 13, 2024
November 21, 2024 Standard § 746.901(2) - Required Personnel Records- Meets Requirements
Medium Verbatim from the agency record
Three out of the ten records reviewed did not have education qualification requirements on file at the time of review.
Corrected: December 6, 2024
November 21, 2024 Standard § 746.5307(a) - Inspect Fire Extinguishers Monthly
Medium High Verbatim from the agency record
The operation did not have documented that the fire extinguishers had been inspected.
Corrected: November 28, 2024
November 21, 2024 Standard § 746.3401(a) - Annual Sanitation Inspection
Medium High Verbatim from the agency record
The operation did not have a current sanitation inspection on file at time of review.
Corrected: December 31, 2024
June 24, 2024 Standard § 746.603(a)(4) - Children's Records - Immunizations
Medium Verbatim from the agency record
One out of 10 child immunization records reviewed did not have a record on file.
Corrected: July 5, 2024
June 24, 2024 Standard § 746.1301(a)(1)(A) - Training Requirements for Employees, Caregivers, and Directors - Orientation
Medium High Verbatim from the agency record
Two out of 10 staff files evaluated did not have a documented orientation completed. Caregivers hire dates were 5/22/24 and 5/23/24.
Corrected: June 28, 2024
June 24, 2024 Standard § 746.303(a)(4) - Report Change in Director
Medium High Verbatim from the agency record
A director change occurred approximately a month ago and the operation did not notify Child Care Regulation.
Corrected: June 28, 2024
June 24, 2024 Standard § 746.5205(4) - Documentation of Drills
Medium Verbatim from the agency record
A fire drill for May had not been recorded.
Corrected: June 28, 2024
June 24, 2024 Standard § 746.3701 - Safety - Areas Free From Hazards
Medium High Verbatim from the agency record
Two classrooms had a toaster oven on the counter accessible to the children.
Corrected: June 24, 2024
February 2, 2024 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High Verbatim from the agency record
A child was seen wandering inside the building from the playground.
Corrected: February 13, 2024
January 29, 2024 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High Verbatim from the agency record
A child was left on the playground unsupervised.
Corrected: February 13, 2024
December 21, 2023 Standard § 746.605(7) - Required Admission Information - Release Information
High Verbatim from the agency record
One of the children records evaluated did not have anyone listed as an authorized pick up personnel.
Corrected: January 5, 2024
December 21, 2023 Standard § 746.605(3) - Required Admission Information - Date of Admission
Medium Low Verbatim from the agency record
One of the children records evaluated did not have the child's admission date to the center. NOTE: This was corrected at inspection when the child's admission date was added to the record.
Corrected: December 21, 2023
December 21, 2023 Standard § 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
High Verbatim from the agency record
The operation's annual fire inspection expired on 10/11/2023, upon request, the operation did not have their recent fire inspection form to provide during the inspection.
Corrected: January 31, 2024
December 4, 2023 Standard § 746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
Medium High Verbatim from the agency record
The operation did not provide the requested transportation training certificate.
Corrected: December 8, 2023
November 30, 2023 Standard § 746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
Medium High Verbatim from the agency record
A caregiver who drove the van to pick up the afterschool children from school did not have a completed transportation training or certificate.
Corrected: December 8, 2023
October 23, 2023 Standard § 746.303(a)(1) - Report Change in Designee
Medium Low Verbatim from the agency record (personal data redacted)
On 10/2/2023, former director [name redacted] informed me that she is no longer working at the operation. An email was sent to the operation by inspector Natasha Harper, asking the operation if they have found a new director. The operation failed to inform Licensing of their change in Designee and Ms. [name redacted] is currently still listed as a Designee.
Corrected: October 23, 2023
October 19, 2023 Standard § 746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
Medium High Verbatim from the agency record
A caregiver who drove the van to pick up the afterschool children from school did not have a completed transportation training.
Corrected: November 15, 2023
October 19, 2023 Standard § 746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean
Medium High Verbatim from the agency record
The vent in the nap room bathroom was covered with dust.
Corrected: November 15, 2023
January 6, 2023 Standard § 746.305(a)(4) - Report Outbreak of Communicable Illness
Medium High Verbatim from the agency record
Based on information gathered the operation reported a positive covid case a day late.
Corrected: March 3, 2023
December 9, 2022 Standard § 746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean
Medium High Verbatim from the agency record
The operation had damaged ceiling tiles in multiple classrooms. The operation came into compliance when photos of the repaired ceiling tiles were sent via email.
Corrected: January 31, 2023
December 9, 2022 Standard § 746.201(9) - Complying with Laws and Rules
Medium High Verbatim from the agency record
The operation's permit holder did not respond to multiple attempts by director requesting the repair of missing/damaged ceiling tiles in multiple classrooms. The operation came into compliance when they provided photos of the repaired ceiling tiles.
Corrected: January 31, 2023
October 7, 2022 Standard § 746.1203(4) - Responsibilities of Caregivers - Supervision of Children
High Verbatim from the agency record
Based on interviews conducted, two caregivers failed to supervise a child in their care during transition and as a result, an 18-month child walked away and entered a vacant classroom without the knowledge of the caregivers. The child was left unattended for four minutes.
Corrected: November 4, 2022
September 29, 2022 Standard § 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
High Verbatim from the agency record
A Fire inspection was not available for review.
Corrected: October 20, 2022
September 29, 2022 Standard § 746.4907(a)(1) - Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
Medium High Verbatim from the agency record
Pre-primary playground was missing the required depth of loose fill within their use zones.
Corrected: September 30, 2022
July 7, 2022 Standard § 746.1301(4)(A) - Training Requirements for Employees, Caregivers, and directors - Pediatric CPR
Medium High Verbatim from the agency record
One out of ten staff files had an expired CPR and First Aid training.
Corrected: July 14, 2022
July 7, 2022 Standard § 746.5202(1) - Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
Medium High Verbatim from the agency record
An emergency preparedness plan was not accessible for review.
Corrected: July 14, 2022
July 7, 2022 Standard § 746.501(a)(18) - Written Operational Policies - Promotion of Physical Activity
Medium Verbatim from the agency record
Operation policies were missing the time durations, and benefits, of how the operation will be promoting indoor and outdoor physical activity.
Corrected: July 14, 2022
June 29, 2022 Standard § 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Medium Verbatim from the agency record
Five feeding instruction forms were noted not up to date. Note: Forms were dated 5/6/2022.
Corrected: July 1, 2022
June 11, 2022 Standard § 746.2401(3) - Basic Requirements for Infants - Holding and Comforting
Medium High Verbatim from the agency record
An infant caregiver was not attending to crying infants. Infants were allowed to cry for approximately 25-30 minutes without being comforted.
Corrected: August 8, 2022
June 11, 2022 Standard § 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
High Verbatim from the agency record
An infant caregiver failed to use good judgment when she moved an infant by using her feet to reposition him.
Corrected: August 8, 2022
June 11, 2022 Standard § 746.2803(4) - Discipline - Positive Methods of Discipline and Guidance
Medium High Verbatim from the agency record
A caregiver redirected an infant on two separate occasions by pulling the infant's arm and leg, causing the child to hit his face during one of the interactions.
Corrected: August 8, 2022
May 16, 2022 Standard § 746.3407 - Maintenance of Building, Grounds and Equipment
Medium High Verbatim from the agency record
Classroom Mesquite is currently being used for storage and not maintained as licensed space.
Corrected: May 30, 2022
May 16, 2022 Standard § 746.2401(6) - Basic Requirements for Infants - Free from Choking Objects That May Cause Choking in Infants or Toddlers
High Verbatim from the agency record
There were two bead strings found in the infant classroom (0-12months). One string was on a child and the other was found inside an infant crib. Note: Caregivers removed immediately.
Corrected: May 16, 2022
May 16, 2022 Standard § 746.4907(d) - Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
Medium High Verbatim from the agency record
The loose-fill around the all fall zones in both playgrounds did not have the required depth. The loose fill was less than 1 inch in some areas.
Corrected: May 30, 2022
May 16, 2022 Standard § 746.305(a)(6) - Report Situation Placing Children at Risk
High Verbatim from the agency record
The operation failed to report to Licensing on negligent supervision.
Corrected: June 11, 2022
May 16, 2022 Standard § 746.701(4) - Licensing Incident/Illness Report Form - Communicable Diseases
Medium Verbatim from the agency record
An incident report was not available for review.
Corrected: June 11, 2022
May 16, 2022 Standard § 746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For
High Verbatim from the agency record
Two caregivers were negligent in accounting for their children responsible while in their care.
Corrected: June 11, 2022
May 16, 2022 Standard § 746.1203(6) - Responsibilities of Caregivers - Free of other activities
Medium High Verbatim from the agency record
Based on the evidence provided a caregiver was noted utilizing a cell phone while caring for children.
Corrected: June 11, 2022
May 16, 2022 Standard § 746.307(b)(3) - Parental Communication - Notify Parent Immediately of Administration of an unassigned Epinephrine Auto-injector
High Verbatim from the agency record
The operation did not notify parents in a timely manner of the incidents regarding supervision.
Corrected: June 11, 2022
May 16, 2022 Standard § 746.1203(4) - Responsibilities of Caregivers- Supervision of Children
High Verbatim from the agency record
Based on interviews conducted, two caregivers in two different incidents failed to supervise a child age 4 and child age 2 years old, by not ensuring all children were accounted for resulting in the children being left behind.
Corrected: June 11, 2022
May 13, 2022 Standard § 746.305(a)(6) - Report Situation Placing Children at Risk
High Verbatim from the agency record
The operation failed to make a report to Child Care Regulation within 48 hours regarding children who were placed at risk while in their care due to a lack of supervision.
Corrected: June 11, 2022
May 13, 2022 Standard § 746.1203(4) - Responsibilities of Caregivers- Supervision of Children
High Verbatim from the agency record
Based on interviews conducted, two caregivers failed to supervise children in their classroom as a result of two children 2 years of age walking out of the classroom.
Corrected: June 11, 2022
May 13, 2022 Standard § 746.701(4) - Licensing Incident/Illness Report Form - Communicable Diseases
Medium Verbatim from the agency record
An incident report was not available for review.
Corrected: June 11, 2022
May 13, 2022 Standard § 746.307(b)(3) - Parental Communication - Notify Parent Immediately of Administration of an unassigned Epinephrine Auto-injector
High Verbatim from the agency record
The operation did not notify parents in a timely manner of the incidents regarding supervision.
Corrected: June 11, 2022
May 13, 2022 Standard § 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
High Verbatim from the agency record
Two employees present during the investigation were found missing background checks. Individuals did not have an eligibility status and were present in the operation.
Corrected: June 11, 2022
February 25, 2022 Standard § 746.303(b) - Report Number of Employees
Medium Low Verbatim from the agency record
A review of Employees Who left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22, 2022, as required.
Corrected: March 1, 2022
About these records
These records come from the Texas Health and Human Services Commission database and cover the state's 60-month public window. Records synced from the agency on August 29, 2026. They reflect the agency's database as of that date; recent inspections may not appear yet, so verify current status with the agency or on the official record ↗. Facility operators can request a review through our corrections process.
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